Reolink App Fails to Scan QR Code on Cameras/NVRs

Applies to: All Reolink Cameras and NVRs

If you fail to use Reolink App to scan the QR code on the camera/NVR body, here are some possible causes for your reference.

Cause 1: The Phone doesn't Connect to Network

Please make sure the phone connects to the Internet.

Cause 2: The Phone is Hard to Scan the QR Code on the Camera Body

Please try to enter UID code manually.

Please tap Enter and then manually type in the UID.

Cause 3: The Phone Network is not Good Enough

Please change another phone for a check.