Applies to: All Reolink NVRs

 

Description of the problem: The HDD is full and stops recording, and it will not automatically overwrite.

Cause 1: Enable overwrite is not checked

Solution: 

To enable overwrite, please refer to How to Enable/Disable Overwrite

 

Cause 2: Incorrect HDD specifications

Solution:

  1. Check to use the original HDD, or ensure use the HDD with required specifications. Please refer to How to Choose HDDs for your Reolink Device
  2. Power off the NVR and open the NVR housing and unplug and replug the HDD.
  3. Restart the NVR.

 

Cause 3: HDD issue

Solution:

  1. Power off the NVR and open the NVR housing and unplug and replug the HDD.
  2. Format HDD after the backup of the video.

 

Cause 4: NVR firmware is old

Solution:

Upgrade the NVR, please refer to How to Upgrade the Firmware for Reolink Products

 

Note: Be sure to unplug and plug the HDD after the NVR is powered off.