Applies to: All cameras that have the SD card slot
If you find the videos are not deleted after resetting/restoring, please note that this is normal. Because resetting/restoring only sets some or all settings to default but doesn’t delete videos in the SD card.
To delete certain videos in the SD card, please remove the SD card from the camera and delete on a computer.
To delete all the videos in the SD card, please refer to these articles:
Check/Format Micro SD Card via Reolink App
Check/Format Micro SD Card via Web Browser
Check/Format Micro SD Card via Reolink Client
To delete all the videos in the HDD, please refer to this article: How to Format HDD
Please check the diagram below about what settings are changed after resetting/restoring:
For Battery-powered cameras, E series cameras, C series cameras, and Lumus:
|
Battery-powered cameras, E series cameras, C series cameras, and Lumus. |
Reset |
Restore |
|
Set all settings to default |
Set all settings (except Time Zone, DST, WiFi) to default. |
For RLC series WiFi cameras and PoE cameras:
|
|
Hard Reset before powered up |
Hard Reset when powered up |
Restore |
|
RLC series WiFi cameras |
Set all settings to default |
Set all settings (except Time Zone, DST, WiFi) to default. |
Set all settings (except Time Zone, DST, WiFi) to default. |
|
PoE cameras
|
Set all settings to default |
Set all settings (except Time Zone, DST) to default. |
Set all settings (except Time Zone, DST) to default. |
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