If your Reolink camera indicates that the SD card cannot be formatted, this guide provides troubleshooting steps to resolve the issue.

Applies to: All Reolink device with SD card slots.

Symptoms of Reolink Format Failed

1. The SD card always shows as "not formatted" in the software, and attempts to format it still result in "not formatted."

2. Formatting the SD card results in an "operation failed" message.

3. The formatting appears successful, but the SD card shows no change in available memory, remaining the same as before formatting. Note: Some memory may be used due to pre-installed system files, reserved space for wear leveling, and file system metadata.

Troubleshooting Steps for Reolink SD Card Not Formatted

1. Check and ensure the SD card meets the required specifications. Reference: SD Card Can Not Detected on Reolink Device.

2. Remove and reinsert the SD card, making sure the camera is powered off during the process.

3. Format the SD card to FAT32 using a PC, then reinsert it into the camera to see if it works.

4. If possible, test with another SD card that meets the specifications.

5. Ensure the camera's firmware is up-to-date: Reolink Firmware Update Guide.

If the issue persists, please provide the following information and contact Support:
  • Briefly describe the problem. For example: The camera indicates that the SD card cannot be formatted.
  • Outline the troubleshooting steps you have already taken. For example: I have checked the SD card specifications and tested with a different SD card.