Usually, upgrading the latest firmware is a good solution to many cameras/NVR problems. Here are guides on how to download the latest firmware for your cameras or NVRs.
Applies to: All Reolink cameras and NVRs.
The article below will be divided into two parts since the way of downloading NVR for Reolink battery-powered cameras is much more different from that of other products.
Part 1. Download the Latest Firmware for Reolink Cameras/NVRs (Excluding Battery-powered Cameras)
Step 1. Please check the system information of your camera or NVR.
You need to notice the hardware version and the firmware version of your camera/NVR.
Step 2. Go to Download Center.
Click the drag-down arrows to select the correct model name and hardware version of your camera/NVR. Then click Search.
Step 3. Click Download Firmware. The firmware will be downloaded as a zipped file to your PC.
Part 2. Download the Latest Firmware for Battery-powered Cameras
The firmware for battery-powered cameras couldn't be found on the Reolink download center since the camera could only support an online upgrade.
To upgrade the firmware for battery-powered cameras, you need to turn on the Auto-Upgrade option for the camera, then the camera will upgrade automatically once there is new firmware pushed to it.
Or if you haven't turned on the Auto-upgrade option, please manually upgrade the firmware by referring to How to Upgrade Battery-powered Cameras Manually.
If you couldn't find any firmware for the camera in the Reolink App, it means that the camera already has the latest firmware. Any further concerns, please contact Reolink Support for assistance.