Experiencing issues setting up your camera via Bluetooth? This guide provides troubleshooting tips to help you resolve this camera and successfully complete your setup.
Applies to: Argus 4, Argus 4 Pro, Altas PT, Altas PT Ultra, ReolinkTrackMix(BIPC_NT2BNO38MPW4SD7V6), Reolink E1 Outdoor CX, E1 Pro(IPC_NT1NA45MP), E1 Zoom(IPC_NT1NA8MPSD6), Lumus Pro.
Symptoms of Fail to Setup Reolink Camera via Bluetooth
Fix Fail to Setup Reolink Camera via Bluetooth
1. Enable Bluetooth on your phone and allow the Reolink App to use Bluetooth.
2. For Android phones, grant the following additional permissions:
- Allow Reolink to discover and connect to nearby devices.
- Allow access to "Precise Location."
3. Ensure the Reolink App is updated to the latest version:
- iPhone: How to Install/Update Reolink App on iPhone
- Android: How to Install/Update Reolink App on Android Phone
4. Reset the camera and try the initial setup with a different phone: How to Hard Reset Device by Pressing the Reset Button
If the issue persists, please provide the following information and contact Support:
1. The brand, model, and operating system version of your phone.
2. Reolink App version: How to Find out the Version of Reolink App