Have trouble with your Reolink device when you access it via the Reolink APP for Android tablets/iPad/foldable phone? It relates to the compatible Android/iOS auto APPs version. This article provides troubleshooting tips to help you resolve these issues.
Reolink APP Android/iOS Compatibility
There are various compatibility issues on Reolink App when used on non-standard mobile devices, such as tablets, iPads, and foldable smartphones, including but not limited to:
- Crashing after running for an extended period.
-
Crashing during horizontal screen preview.
- Other issues specific to the tablet/ipad/foldable phone, while the same version of the APP works fine on a mobile phone.
Note: this problem only occurs on Android tablet/iPad/folding screen devices, and there is no problem with standard phones.
Troubleshooting Steps for Reolink APP Android/iOS Compatibility
- Make sure the Reolink Android tablet APP is the latest. How to Find out the Version of Reolink App
If the problem persists after going through the steps above, you may contact the Reolink Support Team. Submit a support request, providing the brand, model and operating system of your device, including the Reolink APP version.