Experiencing echo or noise in two-way audio on Reolink cameras can be frustrating and impair communication quality. This guide will help you troubleshoot and resolve Reolink camera two-way audio not working issues.
Applies to: Reolink cameras which can support two-way audio.
Symptoms for Reolink Camera Two-way Audio Not Working
There is no noise when previewing the camera. While using the two-way audio feature, Reolink camera makes noise or echo.
Troubleshooting Tips for Reolink Camera Audio Echo
1. The camera audio eco might be related to the position you install this camera.
Please make sure that the camera is positioned away from electronic equipment, such as speakers, to avoid interference.
2. Please maintain a certain distance between the phone/PC and the camera to avoid interference while using the two-way audio feature.
3. Try connecting with a different phone APP or PC Client to see if the thing can be improved.
If yes, please try to update the phone App or PC Client to the latest version. Refer to How to Upgrade My Reolink Client and Reolink App
4. Use earphones when utilizing the two-way audio feature. See if the Reolink camera making noise issue can be solved.
If the problem persists after going through the steps above, you may contact the Support for further assistance. Submit a support request, providing a video showing Reolink camera audio echo issue and the details of the troubleshooting steps you've already taken.