Applies to: All Reolink battery-powered cameras (Excluded Reolink Go).
Note: Before you start, please click or scan the QR code to download and install the latest version of Reolink App, power on your camera and place it near your router.
Here is a video for your reference:
You follow the steps below to do initial setup for Reolink products via Reolink App
Step 1. Power on the camera and wait for the camera starts up. After you hear a startup sound, you will hear a repeated Ding sound or "Please run Reolink App, add the camera and set it up.", which means you may scan the UID and start the setup process.
Note: If you are not sure whether you hear the right sound, you may tap "Demo" to hear the sample sound. If you couldn't hear the repeated Ding sound, please reset your camera.
Step 2. Tap on the icon in the top right corner to start the initial setup.
Step 3. Scan the QR code on the back of the camera. If the phone doesn't respond, please tap Enter and then manually type in the UID (16-digits characters under the QR code of the camera).
Note: You may tap Light to enable flash light when setting up in a dark environment.
Step 4. Select Wi-Fi Not configured. If you hear the camera speaking Please run App, add the camera and set it up , please tick I have heard the voice prompt, then tap Next.
Step 5. Enter the Wi-Fi password of the selected Wi-Fi network (you may tap see and double-check the password) and tap Next.
Step 6. For Reolink battery-powered cameras, a QR code will be generated and displayed on your phone. Please place the QR code on your phone in front of the camera’s lens at a distance of about 20 cm (8 inches) and let the camera scan the QR code. Tick I have heard the beep sound or I have heard the voice prompt and tap Next.
1. Please ripped off the protection film of the camera’s lens.
2. You may double tap on the QR code to enlarge the picture.
3.If you keep hearing the repeated Ding sound or "Please run Reolink App, add the camera and set it up" instead of moving on to the next step when setting up cameras, you may click troubleshoot.
Step 7. After the beep sound, the camera will try to connect to the router, please wait for 60 seconds.
If you hear the double-tone sound or "Connection to the router failed", please click troubleshoot.
If there's no sound after 60s countdown or you still can't access the camera even you hear "Connection to the router succeded", please click troubleshoot.
Note: If you are not sure whether you hear the right sound, you may tap "Demo" to hear the sample sound.
Step 8. You may initialize your camera: "Create a login password" and "Name your camera". Forgetting this password could be troublesome in the future, please momerize it at your covenience.
Step 9. "Initialization finished". Click "Use Now" and start to preview now.
Once initially setup is completed, you may choose a good position to mount your camera.