Applies to: Reolink PoE NVRs.
There're several possible causes for Reolink PoE NVR to stop working. You may follow the troubleshooting tips listed below to solve the problem.
Cause 1. No video output to the monitor/TV
Solution: Refer to No Video Output on the Monitor/TV from Reolink NVR to solve the problem.
Cause 2. Defective LAN port on the NVR.
Solution: Check if the light on the LAN port will stay lit, if not, try to upgrade the firmware and see if it works.
Cause 3. Defective DC adapter
Solution: Power on the NVR to see whether the LED of the DC adapter will stay lit. If not, please submit a request to our support team for additional help.
Cause 4. Defective NVR.
Solution: If the DC adapter works properly, please check if the Power LED on the front panel of the NVR can light on. If not, please submit a request to our support team for additional help.
If the problem persists, please submit a request with photos or videos to our support team for additional help.