Applies to: All Reolink Products.
Here we'll guide you to quickly find the system status information via Reolink App.
Step 1. Open Reolink App and go to Menu (on the top-left corner) -> About -> System Status （marked out by the blue arrow) page.
Step 2. Find system status information on this page.
1. You may take a screenshot and send it to the Reolink support team if necessary.
2. If your camera is having a connection issue, please click the camera to try to connect it first before checking the system status.