This article guides you on how to find Reolink device system information using the Reolink App. Learn how to easily access device details, firmware versions, and other essential system information directly from your mobile device for efficient monitoring and troubleshooting.

Applies to: All Reolink devices.

The methods for finding version information on different devices via the App may vary slightly. Please click on the corresponding link for your device to locate the version information. If you need to provide information to support, we recommend taking a complete screenshot of the system info. This will help support comprehensively locate and analyze the issue.

  • Reolink Standalone Camera

    Step 1. Launch Reolink App and log in to your camera, then tap on the gear icon to go to the Device Settings page.

    823A live view

    Step 2. Slide the screen to the top, then tap Device Info, and then you will find the System Information of your Reolink camera.

    823A device info823A system info

  • Reolink NVR and Integrated Camera

    For cameras added to Reolink NVR, the system information of the camera cannot be found in the App and can only be found on the NVR monitor. Please refer to:

    For Reolink NVR, tap NVR settings gear icon, slide the screen to the top, then tap Device Info, and then you will find the System Information of your Reolink NVR.

    app NVR live viewNVR settingsNVR system information

  • Reolink Home Hub and Integrated Camera

    For cameras added to Reolink Home Hub, tap gear icon.png to camera Settings, slide the screen to the top, then tap Device Info, and then you will find the System Information of your Reolink camera.

    camera under home hubcamera hub device infocamera firmware version

    For Reolink Home Hub, taparrow buttonto Settings, slide the screen to the top, then tap Device Info, and then you will find the System Information of your Reolink Home Hub.

    home hub settings iconhome hub settingshome hub device infohome hub system info

Please check the Hardware Ver. and Firmware Ver., and then you can go to the Download Center to find the latest firmware for your Reolink device.

You may also find information about the hardware and firmware versions of Reolink products by using other methods. Check details in:

 

 

  •