How to Add Reolink Cameras to Synology Surveillance Station

There are 3 methods to add Reolink cameras to Synology Surveillance Station.

Applies to: Which Reolink Products Support CGI_RTSP_ONVIF

Please refer to the video below to add Reolink cameras to Synology.

Before getting started, login to your device on the Reolink App/Client to open the relevant ports.

Reolink App: go to Device Settings > Network > Advanced to open relevant ports for the device.

Reolink Client: go to Device Settings > Network > Advanced > Server settings to open relevant ports for the device. After opening the ports, do not forget to Save your configurations.

Note: You can also open the ports via Reolink NVRs or via the web browser, see: How to Configure Reolink Ports Settings.

• Method 1. Add the camera via ONVIF Protocol

  Step 1. Log in to Synology Surveillance Station, click IP Camera, and click Add to add a camera in LAN via ONVIF protocol.Step 2. Select your camera and click Next.

  Step 3. Click Authenticate, and enter the camera username and password. The default ONVIF port is 8000, make sure the ONVIF port is the same as your camera's. and click Authenticate.

  

  Step 4. Click Next after the camera status shows a green icon.

  Step 5: Choose Quick Setup, click Next, then click Done.

  

  

• Method 2. Add the camera via Reolink protocol

  Step 1. Click Add Manually to add a camera via Reolink protocol, edit your camera name, choose Reolink for Brand, choose the camera model, and enter the camera IP address. The default HTTP port is 80, make sure the HTTP port is the same as your camera's. Click Add.

  Step 2. Select the camera you just added, and click Next.

  Step 3. Click Authenticate, enter the camera username and password, click Authenticate.

  

  Step 4. Click Next after the camera status shows a green icon.

  Step 5. Choose Quick Setup, click Next, then click Done.

  

  

• Method 3. Add the camera via RTSP URL

  Step 1. Click Add Manually, edit your camera name, choose [User Define] for Brand and enter the RTSP URL like username:password@camera ip address:554/Preview_01_main, then click Add.

  Step 2. Select the camera, click Next.

  Step 3. Click Next after the camera status shows a green icon.

  Step 4. Choose Quick Setup, click Next, then click Done.

  

  

Now you have successfully added the camera to Synology Surveillance Station. Click Live View to access your Reolink camera.

You may also use Reolink Client or Reolink App for local or remote access to Reolink Products.

Notes:

• If your camera is an AI model, please use the Reolink protocol to add the camera (When selecting a camera model, it does not have to be consistent with your camera, you can choose any camera model that supports AI functions) in order to use the AI feature.
• If your camera supports PTZ function, please use the Reolink protocol to add the camera and select the camera model which supports PTZ function, like RLC-423 or RLC-823A, then you can use the PTZ function with your camera.
• If you want to be notified by Synology when someone press the doorbell (visitor alert), you can add the doorbell camera to Synology using the Reolink protocol.

Specific cameras

For adding Reolink Duo WiFi/Duo PoE, TrackMix WiFi/TrackMix PoE to Synology, due to the unique nature of these two models, each equipped with dual lenses, the method for adding them is slightly different.

• Reolink Duo WiFi/Duo PoE

  Adding Duo WiFi/Duo PoE camera, please use the Reolink protocol to add the camera twice, only need to modify the left and right channels while adding the camera. If you use ONVIF protocol to add Duo WiFi/Duo PoE camera, channel 1 is added by default, and does not support adding the second channel (unless you use the Reolink protocol to add the second channel) or modification of the left and right channels.Or you can modify the channel after adding the camera.

• Reolink TrackMix WiFi/TrackMix PoE

  Method 1. With ONVIF or Reolink protocol, the camera defaults to displaying the wide-angle lens.

  By switching to Stream 3, you can view the tracking stream. Selecting the video format as H.265 and choosing Stream Profile 3 (i.e., H.265+Stream 3) allows you to switch to the tracking stream. At this point, the video resolution will be displayed as 1920*1080.

  

  If your Synology cannot find the Stream 3 option, we recommend the second method.

  Method 2. First, add the wide-angle lens using the ONVIF or Reolink protocol. Then, add the tracking lens using the RTSP protocol. Using this approach will consume two licenses.

  The URL for tracking lens is: rtsp://username:password@IP address/Preview_02_main

  

  Method 3. If the Synology Surveillance Station is upgraded to Synology DS1618+
  DSM version 7.1.1-42962 Update 5 or above, you can add two lenses using the Reolink protocol. Using this approach will consume two licenses.

  Wide lens: Video Channel=Normal
  

  

  Tracking lens: Video Channel=Auto Track