You may follow the step below to reset your bullet or dome cameras to factory defaults by pressing the Reset button.

Applies to: All Reolink cameras except for battery-powered ones, E1 series, FE-P, FE-W, Video Doorbell Series, Reolink Lumus, Reolink Duo series, and TrackMix series cameras.

Notes:

1. The actual interface may vary depending on specific models.

2. After resetting, your camera will return to factory default settings, then you can log in with the default username (admin) and password (no password). To set a new password, check the details:

3. If you have a NVR in the same network, and camera keeps saying "incorrect username or password" or "Authentication failed", the NVR may have assigned a password to the camera. To improve the security of camera access, the NVR (new UI) has the function of assigning a password to the camera. Please go through this article to change the camera password: How to Configure User Settings via Reolink NVRs

  • Bullet or Dome Cameras

    Here is a video for your reference.

    Step 1. Power off the camera.

    Step 2. Press the Reset button and hold on, then power on the camera while pressing the Reset button.

    reset_button.png

    Step 3. Hold for about 10 seconds then release the Reset button.

  • RLC-540A/840A/843A/1240A/840WA/843WA/V500/V800/V1200/Duo 2V PoE/Duo 3V PoE

    Here is a video for your reference.

    The reset button is next to the microSD card slot. Unscrew the SD card cover, press the reset button, power on the camera, hold on the reset button until you hear a musical tone, release reset button.

    843a-reset.png

  • RLC-823S1/823S2/823S1W

    Here is a video for your reference.

    Press the reset button for more than 5s and release it, then you will hear the reset sound to notify you reset has been operated successfully.

    823S1.png