The functionality of the Reolink devices may be limited based on their network or power status when power goes out.
Applies to: All Reolink cameras, Home Hub, and NVRs.
Note: If your network router experiences a power outage and the internet is disrupted, you will not be able to access Reolink devices connected to the router’s network through Reolink software like Reolink App and Reolink Client. Network-related features, such as Push notifications, Email alerts, Reolink Cloud, and FTP, will also be unavailable.
Different models may exhibit varying performances following power and internet outages. Please check the table below for details on device performance under different circumstances.
The device behaves differently when it is powered without an Internet connection. Please click the links in the table to see the specific scenarios and the devices' performance.
| Model | Power=Out Internet=Out |
Power=Out Internet=On |
Power=On Internet=Out |
|
Reolink Battery Wi-Fi Camera |
*microSD Card Record, Siren still works if the battery has power. *Network-related functions won't work. |
Works normally if the battery has power. | Whether Reolink Battery-powered Cameras Can Work without WiFi or an Internet Connection |
| Reolink Battery 4G Camera |
*microSD Card Record, Siren still works if the battery has power. *Network-related functions won't work if the 4G network does not work properly |
Works normally if the battery has power and the 4G network is normal. | |
| Reolink Wired Wi-Fi camera | Cameras cannot work. | Cameras cannot work. | Can Reolink WiFi Cameras Work Without WiFi or Internet Connection |
| Reolink Wired PoE camera | Cameras cannot work. | Cameras cannot work. | |
| Reolink NVR | NVR cannot work. |
NVR cannot work. |
|
| Reolink Home Hub | Home Hub cannot work. |
Home Hub cannot work. |
Cameras added to the Hub can still be recorded to the Hub's SD card or hard drive. |
If you still have some unanswered questions, please feel free to contact us.