Is your Reolink device displaying the error "Not registered on the network"? This comprehensive guide will walk you through activating SIM cards, checking signal strength, and getting your Reolink device connected hassle-free.

Issue Description of "Reolink Device Not Registered on the Network":

After inserting the SIM card, your device displays "Not registered on the network. Please activate your SIM card and check the signal strength." The status LED flashes slowly in blue and then turns off. 

Troubleshooting Steps for "Reolink Device Not Registered on the Network":

Pre-Troubleshooting Checks:

  1. Antenna Connection:
    Ensure the camera's antenna is securely attached, if applicable.
  2. Firmware Version:
    Visit [How to Check the Version of 4G Cameras] & [Which Version of Reolink 4G Cameras Should I Choose in My Region] to verify that your device's firmware version matches your region/country. If unsure, consult your seller for guidance.
  3. SIM Card Compatibility:
    Confirm that your SIM card is from a supported carrier with an active data plan. Test the SIM card in a phone to ensure it is working.
  4. Signal Strength:
    Check the signal strength at the camera's installation location using your phone. Your phone should have a strong signal (3 bars or more) in the desired spot to ensure reliable connectivity.

Troubleshooting Steps:

  1. Swap SIM cards with another Reolink 4G camera to determine if the issue is with the SIM card or the device.
  2. Use a different supported SIM card in your device to rule out compatibility issues.
  3. If the problem persists, please provide the unique camera UID and SIM card carrier details to Reolink Support for further assistance. How to Find the UID of Your Cameras and NVRs (reolink.com)?

By following these steps, you're well-equipped to address the "Not registered on the network" issue. Should challenges persist, don't hesitate to contact [Reolink Support] for immediate help. We're committed to ensuring your Reolink experience is seamless.