What to Do If Reolink Home Hub Not Connected to My Cameras

This article will guide you on what to do if your Reolink Home hub fails to connect to your security cameras.

Applies to:  Reolink Home Hub Pro, Reolink Home Hub, Reolink battery Wi-Fi cameras, Some Wi-Fi cameras that require scanning Wi-Fi QR codes for configuration

Symptoms for Reolink Home Hub Not Connected to Wi-Fi Cameras

The camera voice prompts that connection to the router failed when you first connected your Wi-Fi cameras to Reolink Home Hub.

Troubleshooting Steps

1. Move the camera closer to Home Hub/Home Hub Pro.
2. Restart the camera, router, and Home Hub/Home Hub Pro.
3. Reset the camera and connect it to the Home Hub/Home Hub Pro again.

If the problem persists after going through the steps above, you may contact the Reolink Support Team. Submit a support request, providing all the details of the troubleshooting steps you've taken and the results.