Troubleshooting - Two Different Cameras Show the Same Images

If you find that two different cameras are displaying the same images on the Reolink App/Client, follow these steps to troubleshoot this issue.

Cause 1. IP Conflict. / Duplicated IP Address.

Solution: 

1. Assign two different static IP addresses for the two cameras to prevent conflicts.

2. Delete both cameras from the Reolink App/Client and then re-add them via UID.

Cause 2. Software Issue.

Solution:

1. Uninstall the Reolink App/Client from your device and reinstall it.

2. Check if the problem persists on both the Client and the App to determine if it's a software-related issue.

By following these steps, you can diagnose and potentially resolve the issue of two different cameras displaying the same images on your Reolink App/Client.

If you encounter any issues during this process or have questions, don’t hesitate to contact  Reolink Support Team via email.