Learn how to check if your Reolink battery-powered camera is charging properly with these simple steps. Follow the guide below.

Applies to: Reolink battery-powered cameras.

Note: Cameras powered by AA batteries only support battery power or continuous power via a DC adapter and do not display a charging icon.

How to Determine if Your Camera Is Charging

You have two methods to check whether the solar panel or power adapter is connected properly to your camera and charging properly.

Recommended Method: Using the App or Client

The easiest and most reliable way to check if your camera is charging is by looking at the charging icon in the Reolink App or Client.

  • Charging Status: A lightning bolt icon indicates that the camera is currently charging.
  • Type of Charging Device:
    • If a small sun icon is displayed, the camera is being charged via a solar panel.
    • If a plug icon is shown, the camera is charging via a DC adapter.

settings charging icon battery status

This method allows you to verify whether the camera is charging and whether the solar panel or DC adapter is correctly recognized. If the camera is not charging, the situation may be caused by a loose charging cable or a not working solar panel/DC adapter, so checking the connections and the charging device is recommended.

Alternative Method: Using the Camera’s Charging Indicator

Except for cameras with removable AA batteries, all Reolink cameras feature a charging indicator light. The position of this light varies by model. You can check the camera’s Quick Start Guide (QSG) or use the following indicators:

  1. Indicator at the Charging Port: If the light is on, the charging device is properly connected.
  2. Indicator near the Camera Lens:

What Do the Battery Indicator Colors on the App Mean? 

The camera’s battery icon uses different colors to indicate the battery status:

  • Green: The camera is charging or fully charged.

    green color battery

  • Blue: The camera is not charging, and the battery level is ≥ 40%.

    blue

  • Orange: The camera is not charging, and the battery level is < 40%.

    orange color

  • Red: The camera is in low battery condition and requires charging.

If you have any questions, click “Submit a request” below to contact the Reolink Support Team.