How to Set up E-mail for Reolink Products

Setting up email alerts allows you to receive real-time updates on any motion detected. This article will help you in enabling e-mail settings for your Reolink cameras so that you can set up a schedule for email alerts under different circumstances.

Applies to: All Reolink cameras, NVRs, and Home Hubs

Important Notes for E-mail Settings

1. The email alert headlines for each camera model may vary slightly and are set by default, with no option for customization.

2. Outlook and Hotmail discontinued the App Password feature, which may explain the sudden failure of email alerts if you previously used one. It is recommended to switch to a different email address as the sender to continue receiving alerts.

3. Battery-powered cameras with smart detection do not support Timer schedule and Email Interval settings. Battery-powered cameras and NVRs without smart detection do not support any schedule and Email Interval settings.

Step-by-Step Guide to Set Up Reolink Email Alerts

Via Reolink App
Here is a video guide on setting up email alerts for your reference:

Step 1. Log in to your device on Reolink App and tap the icon > More Features.

Step 2. Tap Email Alerts. Then enable Email Alerts and tap Set Up Now.

Step 3. Input the sender's Email, password, SMTP Server, SMTP Port, and Recipient email.
- Sender Email: Please enter the corresponding email address according to your email SMTP server. For example, if you choose Gmail as the SMTP server, then the sender's email address is your Gmail address.
- Password: Please enter the sender’s email address and password. For example, if you choose Gmail as SMTP server, then the password is your Gmail address’ password. To best protect your email account privacy, you may also choose to generate an app password in your email account instead of using your original email password. (If you are using Gmail as the sender address, refer to this article to learn how to generate and use an app password: How to Generate an App Password in Gmail Account.)
- SMTP server and Port: It may vary among different email providers. If you input Gmail, Yahoo, or Outlook, the SMTP server and port will be displayed by default. If you input another email address, then please Google on the Internet or log into your email official website to find the corresponding email server and SMTP port.
- Recipient Email: The recipient who receives the alert emails will be the same as the sender by default. If you want to set another email as recipient, enter the recipient’s email address.
Step 4. After you configure all the above settings, tap Test to verify whether the information you have entered is correct. If successful, there will be a prompt Succeeded, and the recipient will receive a test email. If you fail the test, refer to Reolink Camera Email Test Failed and Sent Email Fail to troubleshoot it.

Step 5. Tap Alarm Schedule to set it up.

❶ Tap Detection Type to select the detection types you want to enable.
Note: The Detection Type may vary among different models of cameras. Refer to the interface on your device for details.

❷ Tap the icon to edit the times by swiping the schedule grid. If you want to remove a scheduled period, tap icon and then swipe the schedule grids. Blue grids indicate the periods when email alerts are enabled. White grids indicate email alert is disabled for the selected time period.
❸ (Optional) Tap Select All to fill the entire schedule with the email alert. Tap Erase All to remove all scheduled email alerts.
❹ Tap Save to apply the settings.

Step 6. Tap Timer Schedule to set it up.

❶ Tap the icon to edit the times by swiping the schedule grid. If you want to remove a scheduled period, tap icon and then swipe the schedule grids. Blue grids indicate the periods when email alerts are enabled. White grids indicate email alerts are disabled for the selected time period.
❷ (Optional) Tap Select All to fill the entire schedule with the email alert. Tap Erase All to remove all scheduled email alerts.
❸ Tap Save to apply the settings.

Step 7. Tap Email Content to set up the email attachment. You may choose to attach a picture or video with the motion alert emails or text if you want text notification only (Attaching video is not available for battery-powered cameras without smart detection).

Step 8. Tap Email Interval to set it up. Once set, only one motion-alert email will be sent if the alarm is triggered multiple times during the interval time limit.
Via Reolink Client
Here is a video to set up an email alert for your device on Reolink Client.

Step 1. Log in to your camera and go to camera Settings > Surveillance > Email > Enable Email > Email Settings.

Step 2. Input the sender's Email, password, SMTP Server, SMTP Port, and so on.
- SMTP Server and STMP Port: The SMTP Server and the SMTP Port of the Sender Address. If you input Gmail, Yahoo, or Outlook, the SMTP server and port will be automatically filled in after entering your email address. If you input another email address, you will need to enter the relevant SMTP server and port details manually. Please Google on the Internet or log into your email official website to find the corresponding email server and SMTP port.
- Sender Address: Input the address of the email that sends out motion alert emails.
- Password: Input the password of the sender email. For example, if you choose Gmail as an SMTP server, then the password is your Gmail address password. To best protect your email account privacy, you may also choose to generate an app password in your email account instead of using your original email password. Introduction to App Password for Reolink Email Alert
- Recipient Address: Input the address of the email that receives motion alert emails. The recipient's address can be the same as the sender's address.
- Email Content: Select the content (text, pictures, or videos) that will be attached to the motion alert emails. Attaching video is not available for battery-powered cameras without smart detection and KEEN Ranger PT.
- Email Interval: Once set, only one motion-alert email will be sent if the alarm is triggered multiple times during the time interval.
Step 3. Click the Email Test to verify whether the information you have entered is correct.

You will see Succeeded if the email is set up successfully. If you see Failed, refer to Reolink Camera Email Test Failed and Sent Email Fail to troubleshoot it.

Step 4. Click Schedule to set up Email Schedule. Set up the time that you want your cameras to send you an email alert.

❶ Click Event Triggered, then choose one or more Detection Types, such as Person, Vehicle, Animal, or Any Motion you want. Or click Continuous (Within Schedule) if supported.
❷ Select Enable/Disable and click and drag across the timetable to select the email alert period (One grid is for an hour). Blue grids indicate periods when email alert is enabled. Gray grids indicate periods when email alert is disabled.
❸ (Optional) Click Enable All to fill the entire schedule with the email alert. This means the camera will send email alerts at all times. Alternatively, click Disable All to remove all scheduled email alerts.
❹ Click Save if you finish setting up.
Via Reolink Web browser
Applies to: All Reolink NVRs and cameras except battery-powered cameras, Reolink E1, Reolink E1 Pro, and Reolink Lumus, and the add-on cameras in the NVR Kit. For details of the models that can be accessed via web browsers, refer to Which Reolink Devices Can Be Accessed via Web Browsers.

Step 1. Log in to your NVR via a web browser. Then click the gear icon on the top right corner.

Step 2. Click Surveillance > Email > Enable Email Alerts (blue).

Step 3. Click Email Settings to expand all settings related to email alerts. Input the SMTP Server, SMTP Port, Sender Address, Password, and so on.
- SMTP Server and STMP Port: The SMTP Server and the SMTP Port of the Sender Address. If you input Gmail, Yahoo, or Outlook, the SMTP server and port will be automatically filled in after entering your email address. If you input another email address, you will need to enter the relevant SMTP server and port details manually. Please Google on the Internet or log into your email official website to find the corresponding email server and SMTP port.
- Sender Address: Input the address of the email that sends out motion alert emails.
- Password: Input the password of the sender email. For example, if you choose Gmail as an SMTP server, then the password is your Gmail address password. To best protect your email account privacy, you may also choose to generate an app password in your email account instead of using your original email password. Refer to Introduction to App Password for Reolink Email Alert.
- Recipient Address: Input the address of the email that receives motion alert emails. The recipient's address can be the same as the sender's address.
- Email Content: Select the content (text, pictures, or videos) that will be attached to the motion alert emails. Attaching video is not available for battery-powered cameras without smart detection and KEEN Ranger PT.
- Email Interval: Once set, only one motion-alert email will be sent if the alarm is triggered multiple times during the time interval.
Step 4. After you configure all the above settings, click Email Test to verify whether the information you have entered is correct. If successful, there will be a prompt Succeeded, and the recipient will receive a test email. If you fail the test, refer to Reolink Camera Email Test Failed and Sent Email Fail to troubleshoot it.

Step 5. Use the Alarm and Timer options to set the times at which you want your cameras to send you an email alert.

❶ Click Alarm, then choose one or more Detection Types, such as Person, Vehicle, Animal, or Any Motion you want. The alarm email will be sent when the selected alarm events trigger the camera. Only cameras with smart detection have the option to select alarm type (Person/Vehicle/Pet).

Or click Timer if supported. You will receive an email regularly according to the time interval you have set.
❷ Select Enable/Disable and click and drag across the timetable to select the email alert period (One grid is for an hour). Blue grids indicate periods when email alert is enabled. Gray grids indicate periods when email alert is disabled.
❸ (Optional) Click icon to fill the entire schedule with the email alert. This means the camera will send email alerts at all times. Alternatively, click icon to remove all scheduled email alerts.
❹ Click Save if you finish setting up.
Via Reolink NVR (New UI)
Applies to: RLN8-410 (hardware version NVR_NNT3NA78P / N7MB01 / N3MB01 / N2MB02 / H3MB18), RLN16-410 (hardware version NVR_NNT4NA716P / N6MB01 / H3MB18), RLN4E, RLN36, RLN12W, NVS4E, NVS8, NVS12W, NVS16, NVS36, RP-PN8, RP-PN16, RP-N64.

Step 1. Make sure that your NVR is connected to the Internet/router and connect your Reolink NVR to a monitor via HDMI/VGA.

Step 2. Right-click on the screen, then click the icon > Surveillance > Email Alerts and enable Email Alerts. Then click Settings.

Step 3. Fill in the information required. Click Save to save settings.
- SMTP Server and STMP Port: The SMTP Server and the SMTP Port of the Sender Address. If you input Gmail, Yahoo, or Outlook, the SMTP server and port will be automatically filled in after entering your email address. If you input another email address, you will need to enter the relevant SMTP server and port details manually. Please Google on the Internet or log into your email provider's official website to find the corresponding email server and SMTP port.
- Sender Address: Input the address of the email that sends out motion alert emails.
- Password: Input the password of the sender email. For example, if you choose Gmail as an SMTP server, then the password is your Gmail address password. To best protect your email account privacy, you may also choose to generate an app password in your email account instead of using your original email password. Refer to Introduction to App Password for Reolink Email Alert.
- Recipient Address: Input the address of the email that receives motion alert emails. The recipient's address can be the same as the sender's address.
- Email Content: Select the content (text, pictures, or videos) that will be attached to the motion alert emails. Attaching video is not available for battery-powered cameras without smart detection and KEEN Ranger PT.
- Email Interval: Once set, only one motion-alert email will be sent if the alarm is triggered multiple times during the time interval.
Step 4. Click Test to verify whether the information you have entered is correct.

If you fail to pass the test, please refer to Reolink Camera Email Test Failed and Sent Email Fail to troubleshoot it.

Step 5. Go back to the menu page and click Daily Schedule to set up the Email Alert Schedule.

Step 6. Set up the Email Alert schedule for the cameras.

❶ Click the drop-down arrow to select the camera for which you want to set up an email alert schedule. Turn on the switch next to the camera name so that the email alert schedule will take effect.
❷ Choose one or more Detection Types, such as Person, Vehicle, Animal, or Any Motion you want. The alarm email will be sent when the selected alarm events trigger the camera. Only cameras with smart detection have the option to select alarm type (Person/Vehicle/Pet).
❸ Click and drag across the timetable to select the email alert period (One grid is for an hour). Blue grids indicate periods when email alert is enabled. Gray grids indicate periods when email alert is disabled.

Note: The Timer schedule is not supported on Reolink NVR monitor. If you want to set up Timer schedule, set it on Reolink App, Client or Web browser.
Via Reolink NVR (Old UI)

Applies to: RLN8-410 (hardware version H3MB02), RLN8-410-E (hardware version H3MB16), RLN16-410 (hardware version H3MB02/H3MB06), RLN4-410, RLN4-211W and RLN4-210W.

Step 1. Before setting up an e-mail alert for your Reolink PoE NVR, please make sure that the NVR is connected to the Internet.

Step 2. Right-click the live-view page and click Menu at the bottom to enter the menu. Then go to Network > Advanced > Email Settings.

Step 3. Fill in the information required.
- SMTP Server and STMP Port: The SMTP Server and the SMTP Port of the Sender Address. If you input Gmail, Yahoo, or Outlook, the SMTP server and port will be automatically filled in after entering your email address. If you input another email address, you will need to enter the relevant SMTP server and port details manually. Please Google on the Internet or log into your email provider's official website to find the corresponding email server and SMTP port.
- Sender Address: Input the address of the email that sends out motion alert emails.
- Password: Input the password of the sender email. For example, if you choose Gmail as an SMTP server, then the password is your Gmail address password. To best protect your email account privacy, you may also choose to generate an app password in your email account instead of using your original email password. Introduction to App Password for Reolink Email Alert
- Recipient Address: Input the address of the email that receives motion alert emails. The recipient's address can be the same as the sender's address.
- Attachment("Attach Picture" on the settings page): Select the content (pictures or videos) that will be attached to the motion-alert motion emails. You may select to disable it if you want notification only.
  *Disable: the motion detection alarm email will only send words without video or picture.
  *Attach Picture: the motion detection alarm email will contain a picture of the video.
  *Attach Video: the motion detection alarm email will contain a video that lasts for 30 seconds.
- Interval: Once set, only one motion-alert email will be sent even if the alarm is triggered multiple times during a time interval.
Step 4. Click Test to verify whether the information you enter is correct.

You will see Send Email Succeed if the email is set up successfully. Click Apply to save the settings.

If you see Sent Email Fail, please refer to Reolink Camera Email Test Failed and Sent Email Fail to troubleshoot it.

Note: The NVR will send out email alerts based on the alarm detection schedule you set up, it does not support setting up email alert schedules separately.