If there are areas where you don't want your camera to detect motion, you can set up a motion detection zone to exclude those areas. This can help reduce unwanted motion alarms caused by irrelevant movement.
Applies to: All Reolink PoE and WiFi cameras and NVRs.
Note: The areas you paint are excluded from motion detection and will not trigger motion alarms. And Non-detection zones only apply to Person, Vehicle and Animal, not to other AI detection fucntions. For battery-powered cameras, the detection zone settings vary by model. See How to Set up Non-Detection Zone for Reolink Battery-powered Cameras for details.
Before setting up, upgrade the Reolink App to the latest version and the device to the latest firmware version.
Step 1. Log in to your device on the Reolink App to access the Non-Detection Zone page.
Note: The navigation path differs depending on the device connection.
For the standalone camera (left image) — tap the icon > Smart Detection > Non-Detection Zone;
For Reolink camera added to Home Hub/NVR (right image) — tap the icon next to the camera> Smart Detection > Non-Detection Zone.
Step 2. Tap and paint over the areas where you don't want the camera to detect motion. Tap
to remove a painted area. If you would like to paint or erase all the areas at once, tap Paint All or Erase All. Then tap Save on the top right to save the setting.
Note: Make sure the areas you don't want to detect are fully covered by the painted area. (See the image on the right below.)
For Duo PoE/WiFi cameras, set the detection zone separately for each lens. Select Camera 1 or Camera 2 to switch between the two lenses.
After setting up motion detection zones, you may want to configure additional detection settings. Refer to Motion Detecion Collection. Alternatively, watch the video below to learn about other detection settings, including detection sensitivity and sensitivity schedules.
Related Articles
Introduction to Motion Detection
How to Turn On and Off Motion Detection
Troubleshooting Motion Sensor False Alarms with Reolink Cameras
Reolink Camera Misses Motion from Smart Detection
How to Configure PIR, Motion and Smart Detection Settings
If you have any questions, click “Submit a request” below to contact the Reolink Support Team.