If you want to hide the blank channels or reorganize the camera order on your NVR's device list page via Reolink App, the channel list feature can help. This article will show you how to use the channel list feature on the Reolink App. 

Applies to: All Reolink NVRs.

Before configuration, upgrade the Reolink App to the latest version.

Step 1. Access the Channel List

Login to your NVR on the Reolink App. Tap NVR > gear icon > Channel List. 

Tap NVR  tap setting

Channel List  Channel List

Step 2. Manage Channels

On the Channel List page, you can:

  • Hide empty channels in the App for a cleaner preview.
  • Pin important cameras to the top, displaying them in the top or a larger view.
  • Adjust the display order of cameras in the App list.

These three settings affect the camera order in the App device list, the sequence in multi-screen live views, and the order when swiping left to switch to the next camera in the live view interface. You can refer to the following Manage Channels methods to adjust the camera order according to your needs.

Auto Hide Empty Channels

Enable this option to hide empty channels in the App live view interface. This way, you can focus only on cameras in use, resulting in a cleaner and more efficient live view experience.

Note: Once this feature is enabled, any new cameras you add will automatically be placed in the default channels. You will then see the new cameras listed under the NVR on the Reolink app home page.

Auto Hide Empty Channels  Auto Hide Empty Channels

When the Auto Hide Empty Channels feature is turned off, empty channels support manual reordering. You can drag empty channels to Default Channels to make them visible or to Hidden Channels to hide them as needed.

drag empty channels

Pinned Channel(s) (Optional)

Mark certain cameras as more important by setting them as pinned channels.

  • On the Channel List Settings page, you can drag the reorder icon icon on the right to adjust the display order in the App list. Then this channel will be displayed at the top of the NVR list, followed by the default channel.

    Pinned Channel(s)

  • On the Home Page, the way in which pinned channels are displayed varies depending on the layout. In List View/Layout (left image), pinned channels appear at the top of the NVR list.
    In Thumbnail View/Layout (right image), pinned channels are displayed with larger thumbnails than unpinned (default) channels when the NVR shows 4 or more channels.
    Device List Layout  Thumbnail Layout

Default Channels

All cameras are in Default Channels by default.

  • You can drag the reorder icon icon to reorder cameras in the App list. Reordering helps you manage cameras more efficiently and improves your overall preview experience.
    Default Channels   Default Channels

Important Notes

  1. The channel order in the App does not correspond directly to the network ports the cameras are connected to; channels are assigned randomly.
  2. Changing the camera order in the App only affects the live view on the App, not on the NVR monitor or Reolink Client software.
  3. If you want to synchronize the order across all devices (including the NVR and cameras added to the NVR), you need to rearrange channels directly on the NVR monitor.
  4. To change the display order of your NVRs and other cameras that were added directly to the App, refer to: How to Adjust Reolink Device Order.

If you have any questions, click “Submit a request” below to contact the Reolink Support Team.