Submit a Request - Get More Support from Reolink

Online Chat Support

24/5 Support by Online Experts and Reolink AI bot

One-Stop Service (Pre-Sales, Orders, Shipping, Technical Support, Warranty)

Multi language communication support

Call Us for Help

Toll Free Number: +1 833-424-0499

9:00 AM-6:00 PM (EST), Monday to Friday. Free Call for US and CA, Toll Сalls in Other Areas

Technical Support for Reolink Products.

English service only. For other lanuages, please click on Live Chat.

Create a Ticket

Please send us an email with a few more details about your issue, and we’ll get back to you as soon as possible. Please select the appropriate type below to submit your ticket.

Pre-Sales Consulting

Orders & Shipping

Technical Support

Warranty Request

Your email address

Your name(optional)

Country/Region

Product Model

Refer to https://store.reolink.com to check your product model.

Order from

Please provide the correct order information, and it will be essential for us to process your request shortly.

Software

Order ID

DescriptionPlease enter the details of your request. If you want to return or replace the camera, please tell us what's wrong with it and provide us with the Order ID. We’ll contact you ASAP. (The content max-length is 5000 characters)

I fully agree to Reolink’s collection and use of my name, email and address for identity verification, explained further in the Privacy Policy and Terms & Conditions .

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