Submit a request

Please tell us the days from the order delivery date to today.

According to the Reolink warranty policy and your order information, we could only provide the replacement for quality issues. Refer to https://reolink.com/warranty-and-return/

If you don't want a replacement, please tell us your requested warranty type and we will help you soon!

Please provide the correct order information, and it will be essential for us to process your request shortly.

Refer to https://store.reolink.com to check your product model.

Please tell us your issue with the keywords.

Please enter the details of your request. If you want to return or replace the camera, please tell us what’s wrong with it and provide us with the Order ID. We’ll contact you ASAP.

I fully agree to Reolink's collection and use of my name, email and address for identity verification, explained further in the Privacy Policy (https://reolink.com/privacy-policy/) and Terms & Conditions (https://reolink.com/terms-conditions/).

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