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Reolink Support Team

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Latest activity by Reolink Support Team
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    Reolink Support Team created an article,

    How to Initially Set up Reolink Trackmix WiFi Camera via Reolink Client (New Client)

    This article will guide you on the initial setup of the Trackmix WiFi camera via Reolink Client. Note: Before the initial setup, please download the Reolink Client in the Download Center There are ...

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    Reolink Support Team created an article,

    How to Enable/Disable IR lights via Reolink App

    IR lights or Infrared Lights can help you view a more clear image in a dark environment. Applies to: All Reolink cameras If you want to enable or disable the IR lights for your camera, please follo...

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    Reolink Support Team created an article,

    How to Set up Pet Detcection via Reolink App

    Smart pet detection can be used to keep an eye on your dogs and cats.  Applies to: all 8MP/12MP Reolink cameras. You can follow the steps below to enable pet detection on Reolink App. Step 1. Log i...

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    Reolink Support Team created an article,

    How to Set up Auto Tracking for Trackmix Cameras via Reolink App

    There are three tracking methods for your Trackmix camera. Digital Tracking: The camera will zoom in on the targeted object and keep focusing on the object within the wide-angle lens's field of vi...

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    Reolink Support Team created an article,

    How to Set up Alarm Delay for Trackmix Cameras via Reolink App

    With alarm delay, the camera alarm will be triggered only when the detected object stays in the detection zone longer than a set time. You can follow the steps below to set alarm delay on Reolink A...

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    Reolink Support Team created an article,

    How to Initially Set up Trackmix WiFi Camera via Reolink App

    This article will guide you on the initial setup of the Trackmix WiFi camera via Reolink App. Note: Please download the latest app from the Download Center or scan the QR code to download and insta...

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    Reolink Support Team created an article,

    Why Data is Consumed Fast

    Applies to: Reolink GO, GO Plus, GO PT, GO PT Plus   If you find that your camera has consumed much data during normal use, here are some possible causes for your reference: Cause 1. When the camer...

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    Reolink Support Team created an article,

    Where to Find Firmware for Battery-powered Cameras

    Applies to: Reolink battery-powered cameras   The firmware for battery-powered cameras couldn't be found on Reolink download center since the camera could only support online upgrade. To upgrade th...

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    Reolink Support Team created an article,

    What to Do If the Coupon Code is Occupied When Placing an Order

      When placing the order on https://reolink.com/checkout/, if you enter the coupon code and click on Continue to enter the next step, it will generate an order (Order A). At this time, if you go ba...

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    Reolink Support Team created an article,

    How to Upgrade the Firmware for Reolink Products

    Applies to: All Reolink products except battery-powered ones    Before upgrading, please check the camera model and hardware version in the system information interface, and download the correct fi...