Reolink Support Team
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Activity overview
Latest activity by Reolink Support Team-
Reolink Support Team created an article,
Check the System Status via Reolink Client
Applies to: All Reolink Products Step 1. Launch the Reolink Client and click the Setting button: Step 2. Then you can click “system status". Step 3. Then it will pop-up a window to show the Syste...
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Reolink Support Team created an article,
How to Set up General System via PoE NVRs (New UI)
Applies to: B400; B800; D400; D800; RLC-410; RLC-410-5MP; RLC-410S; RLC-411; RLC-411-5MP; RLC-411S; RLC-411S-5MP; RLC-420; RLC-420-5MP; RLC-422-4MP; RLC-422-5MP; RLC-423; RLC-423S; RLC-511; RLC-520...
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Reolink Support Team created an article,
Some Recordings Have Not Been Uploaded onto the Cloud
Applies to: Reolink cameras that can support Reolink cloud For the issue, some recordings have not uploaded onto the Cloud but can be found via the SD card. Please check below cause and solution...
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Reolink Support Team created an article,
The Battery-Powered Camera Starts Recording Too Late
Applies to: Reolink battery-powered cameras Issue Description: The time the battery-powered camera starts to record is always later than the PIR is triggered. Or the time the battery-powered camera...
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Reolink Support Team created an article,
No Sound on the Reolink Client Side When Using Two-Way Audio
Applies to: Reolink cameras which support 2-way audio When using the two-way audio, the camera side can hear the sound from Reolink Client, but the Reolink Client side cannot hear the sound from...
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Reolink Support Team created an article,
The Sound on the Camera Side Is Too Low When Using Two-Way Audio
Applies to: Reolink cameras which can support 2-way audio When using the two-way audio, you can hear the sound on the camera side, but the volume is too low. Cause 1 : For Andriod App in the latest...
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Reolink Support Team created an article,
What will Affect the Accuracy of Motion Detection
Below are factors that may affect the accuracy of the motion detection conducted by the camera. Applies to: All Reolink cameras except battery-powered cameras The motion detection sensor detects mo...
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Reolink Support Team created an article,
What is the Motion Detection Range/Distance
The detecting distance of motion detection is related to the object size, the range of movement and the sensitivity of your camera, so the specific detection distance cannot be given. Applies to: A...
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Reolink Support Team created an article,
How to Adjust the Volume of Two-Way Audio on Reolink App
You can refer to the following steps to enable the two-way audio/talk functions of your cameras via Reolink App. Applies to: All Reolink cameras that support two-way audio Please note that volume ...
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Reolink Support Team created an article,
Which Cameras Have Built-in Mic
Here we'll show you the position of the built-in microphone for the following types of cameras. Battery-powered camera: All Reolink battery-powered cameras PoE camera: B400, B500, B800, B1200, D40...