Charlene
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Activity overview
Latest activity by Charlene-
Charlene created an article,
Cameras Auto Reboot Itself (E1 series and C series)
Applies to: E1, E1 pro, E1 zoom, C1, C2, C1 pro, C2 pro. Description of the phenomenon: 1. C series cameras make pan and tilt randomly. 2. The status light in front of E1 series cameras and Lumus...
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Charlene created an article,
PT Fucntion Freezes When the Camera is Making PT
Applies to: Argus PT, Reolink Keen, Reolink Go PT, RLC-423, RLC-423W, RLC-423WS, RLC-423S, C1, C2, C1 Pro, C2 Pro, E1, E1 Pro, E1 Zoom. If you find the camera is freezing when it is making pan and...
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Charlene created an article,
Can not Pan and Tilt
Applies to: Argus PT, Reolink Keen, Reolink Go PT, RLC-423, RLC-423W, RLC-423WS, RLC-423S, C1, C2, C1 Pro, C2 Pro, E1, E1 Pro, E1 Zoom. If you find the camera doesn't make any reponse when you try...
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Charlene created an article,
Add Cameras/NVRs to Client Succeeded but No Videos
Applies to: All Reolink NVRs and Cameras When you add Reolink NVRs/Cameras to Reolink Client, the status at the right Device List shows login success but there are no videos showing up, you may fol...
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Charlene created an article,
Failed to Add Cameras to Synology
Applies to: All IP cameras( Reolink E1 Pro& E1 Zoom are included) except for all Reolink battery-powered cameras, Reolink E1, B400, D400, B800, D800, and Reolink Lumus If you fail to add Reolink ca...
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Charlene created an article,
Reolink Client Shows Device Already Exists but There is no Camera Video
Applies to: All Reolink NVRs and Cameras When you add Reolink NVRs/Cameras to Reolink Client, it shows Device Already Exists, but there is related camera video showing up via Client, You may foll...
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Charlene created an article,
Fail to Delete Devices via Reolink App
Applies to: All Reolink NVRs and Cameras If you fail to delete devices via Reolink App, you may follow this guide for a try. Cause 1: Phone Network is Poor Change phone network for a check Reboot ...
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Charlene created an article,
Fail to Receive Email Alerts
Applies to: All Reolink cameras except for the battery-powered ones. Description of the phenomenon: If you have set up Email for the cameras but find you never receive email alerts later, you can f...
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Charlene created an article,
Fail to Add Cameras/NVRs via Client in WAN( Incorrect Username or Password / Connection Failed)
Applies to: All Reolink cameras and NVRs Description of the phenomenon: If Reolink Client shows incorrect username or password when you make login to the cameras/NVRs by remote access, here are som...
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Charlene created an article,
E1 Pro/E1 Zoom Fails to Connect to 5GHz WiFi But Can Work with 2.4GHz WiFi
Applies to: E1 pro, E1 zoom If your E1 Pro/E1 Zoom can connect to 2.4GHz WiFi, but fails to connect to 5GHz WiFi, here are some possible causes for your reference. Cause 1: The camera doesn't su...