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Charlene

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Latest activity by Charlene
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    Charlene created an article,

    How to Enable/Disable Password via Reolink PoE NVR(New UI)

    Applies to: RLN8-410; RLN8-410-E; RLN16-410   This article is to show you how to enable/disable password via Reolink PoE NVR (New UI). Please go to System->General. There is Auto-Lock Time, and it ...

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    Charlene created an article,

    How to Disable Preview via Reolink PoE NVR (New UI)

    Applies to: RLN16-410; RLN8-410; RLN8-410-E   This article shows you how to enable/disable preview via Reolink PoE NVR (New UI). Please go to the Preview interface and then click Settings. It will...

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    Charlene created an article,

    Cameras Auto Reboot Itself (E1 series and C series)

    Applies to: E1, E1 pro, E1 zoom, C1, C2, C1 pro, C2 pro. Description of the phenomenon:   1. C series cameras make pan and tilt randomly. 2. The status light in front of E1 series cameras and Lumus...

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    Charlene created an article,

    PT Fucntion Freezes When the Camera is Making PT

    Applies to: Argus PT, Reolink Keen, Reolink Go PT, RLC-423, RLC-423W, RLC-423WS, RLC-423S, C1, C2, C1 Pro, C2 Pro, E1, E1 Pro, E1 Zoom.  If you find the camera is freezing when it is making pan and...

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    Charlene created an article,

    Can not Pan and Tilt

    Applies to: Argus PT, Reolink Keen, Reolink Go PT, RLC-423, RLC-423W, RLC-423WS, RLC-423S, C1, C2, C1 Pro, C2 Pro, E1, E1 Pro, E1 Zoom.  If you find the camera doesn't make any reponse when you try...

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    Charlene created an article,

    Add Cameras/NVRs to Client Succeeded but No Videos

    Applies to: All Reolink NVRs and Cameras When you add Reolink NVRs/Cameras to Reolink Client, the status at the right Device List shows login success but there are no videos showing up, you may fol...

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    Charlene created an article,

    Failed to Add Cameras to Synology

    Applies to: All IP cameras( Reolink E1 Pro& E1 Zoom are included) except for all Reolink battery-powered cameras, Reolink E1, B400, D400, B800, D800, and Reolink Lumus If you fail to add Reolink ca...

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    Charlene created an article,

    Reolink Client Shows Device Already Exists but There is no Camera Video

    Applies to: All Reolink NVRs and Cameras When you add Reolink NVRs/Cameras to Reolink Client, it shows Device Already Exists,  but there is related camera video showing up via Client, You may foll...

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    Charlene created an article,

    Fail to Delete Devices via Reolink App

    Applies to: All Reolink NVRs and Cameras If you fail to delete devices via Reolink App, you may follow this guide for a try. Cause 1: Phone Network is Poor Change phone network for a check Reboot ...

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    Charlene created an article,

    Fail to Receive Email Alerts

    Applies to: All Reolink cameras except for the battery-powered ones. Description of the phenomenon: If you have set up Email for the cameras but find you never receive email alerts later, you can f...