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Reolink Service Team

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Latest activity by Reolink Service Team
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    Reolink Service Team created an article,

    How to Subscribe to Reolink Sales News?

    You may subscribe to Reolink sales news at the bottom of the homepage of our website. https://reolink.com/

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    Reolink Service Team created an article,

    Abnormal Push Notification on Android Phone

    Applies to: All Reolink products If you fail to receive push notification or can only receive it after your phone is unlocked, please follow the troubleshooting tips listed below to solve the probl...

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    Reolink Service Team created an article,

    Fail to Change the Resolution for Reolink Cameras

    Applies to: All Reolink cameras except for battery-powered cameras. This article is to solve the problem that you failed to change the resolution for Reolink cameras. Please check the guides below....

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    Reolink Service Team created an article,

    Failed to Send Camera's Files on WhatsApp

    Applies to: All Reolink Cameras If you fail to send camera's file on WhatsApp, you may follow the troubleshooting tips listed below to solve the problem. Common issues that can cause problems in do...

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    Reolink Service Team created an article,

    Error: api-ms-win-crt-runtime-l1-1-0.dll

    Applies to: All Reolink products If you see api-ms-win-crt-runtime-l1-1-0.dll when installing Reolink Client, you may follow the troubleshooting tips listed below the solve the problem. Why is api...

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    Reolink Service Team created an article,

    How Much Data Does Reolink Go Need in Normal Usage

    Applies to: Reolink Go. For Reolink Go, data usage depends on the bitrate you have set for the camera. The default bit-rate is 1.5 Mbps for the mainstream (up to 2 Mbps) and 160 kbps for the sub-st...

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    Reolink Service Team created an article,

    Error 5: Access is denied when install the Reolink Client

    Applies to: All Reolink products. Error 5: Access denied is a known issue on Windows 10. This error prevents you from installing software on your computer and accessing or modifying certain files. ...

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    Reolink Service Team created an article,

    Failed to Find WiFi for WiFi Cameras

    Applies to: All Reolink WiFi cameras. When you set WiFi for the camera, the camera couldn't find any WiFi network:  Here are some tips for your reference: 1. Please check whether the antennas have...

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    Reolink Service Team created an article,

    Purple image

    Applies to: All Reolink cameras. Sometimes, when you find the image is color off, purple, there are several possible causes for the problem: Cause 1. Wrong Firmware Solution: Check the firmware inf...

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    Reolink Service Team created an article,

    Transmission in Stand-by Mode

    Applies to: Reolink battery-powered cameras. When there is no motion detected or you do not manually access the camera, the camera will be in Stand-by mode. Actually, when the camera is in the Stan...