Reolink Pre-sale Team
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Activity overview
Latest activity by Reolink Pre-sale Team-
Reolink Pre-sale Team created an article,
How to add my order into my account?
If you didn't log in to your account when making the order, the order won't show in your account. We’re sorry that we cannot help you add the previous orders to your account for security protection...
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Reolink Pre-sale Team created an article,
Something Missed from My Order
Sometimes the warehouse would split the order into several shipments. However, our system might only send one tracking number for the first shipment. If you only receive part of your order, please ...
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Reolink Pre-sale Team created an article,
How to Change My Reolink Account Password
Here we would guide you to modify the password of your Reolink account. Step 1: Please go to my account Step 2: Click "ACCOUNT DETAILS". Step 3: Go to the Security page and click "Reset Password"....
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Reolink Pre-sale Team created an article,
How to Change My Email Address for Reolink Account
The following steps describe how to change the email address of your Reolink account. Step 1. Please go to my account Step 2. Click ACCOUNT DETAILS Step 3. Click Edit next to your email address. ...
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Reolink Pre-sale Team created an article,
What Should I Do If I Forgot the Password to Log in to the Cameras/NVRs
If you forgot the password to log in to the cameras/NVRs, there are two ways to reset the devices and set the password again. Applies to: All Reolink cameras and NVRs. Method 1. Restore the passwor...
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Reolink Pre-sale Team created an article,
How to Verify Your Email
Here are two ways for you to verify the email address. Method 1. Step 1. Visit https://store.reolink.com/ and then click the icon to log in your account. Step 2. Click Account Details in My Accoun...
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Reolink Pre-sale Team created an article,
How to Set up the Encode Settings Via Reolink PoE NVR
Applies to: Reolink PoE NVRs Step 1. Log in the NVR and go to Menu -> Recording -> Encode page: Step 2. Select the channel (Camera No.) you need and change the settings as you need. Then you may ...
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Reolink Pre-sale Team created an article,
How to Set up the Encode Settings via a Web Browser
Applies to: All Reolink Cameras (exclude battery-powered cameras, Reolink Lumus, Reolink E1, and Reolink E1 Pro). Here we'll guide you to quickly change the encode settings for Reolink cameras via ...
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Reolink Pre-sale Team commented,
Hi David Bell, sorry for that the command is only for Reolink cameras but no NVR.
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Reolink Pre-sale Team commented,
Hi ZaHackn, sorry for that we don't have the command for the motion detection.