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Ian

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  • How to Do Initial Set up Reolink PoE NVR on the Monitor

    Applies to: All Reolink PoE NVRs. When you start the Reolink PoE NVR for the first time, the Setup Wizard will run automatically if you connect the NVR to the monitor/TV and power it on. The wizard...

  • How to Add Reolink NVR via IE Browser in the LAN

    Applies to: All Reolink NVRs You may follow the steps below to access Reolink NVR via IE browser in local network (LAN). You may also access Reolink NVR via Reolink Client and Reolink App. Please c...

  • Reolink Contact Information

    For Reolink customers who have: any technical issues while using our products or services any payment or delivery problems while placing your orders any feature suggestions any other concerns P...

  • The Working Environment of Reolink Cameras

     The working environment of  Reolink cameras are summarized as below:   Working Temperature Humidity Ingress Protection Argus 2, Argus 3, Reolink Go, Reolink Go PT, Argus Pro, Argus Eco -10°C~...

  • Which Countries Can Reolink 4G LTE Cameras Work in

    Go is now available in the following countries: If your country is not in the list below, please contact Reolink support for more information. America Argentina, Bahamas, Bolivia, Canada, Chi...

  • Where to Download Specification

    Take Argus 2 as an example, please follow the steps below to find out the camera's specs. Step 1. Click it on the home page of reolink.com, then it will leads you to the Argus 2's product page.   S...

  • How to Hide the Watermark for Reolink Cameras

    Applies to: The new version Reolink 5MP cameras. You may refer to the following guides to hide the watermark in the picture below for Reolink cameras.   Go to Device Settings ->Camera-> Display pag...

  • Camera can’t Focus after Firmware Upgrade

    Applies to: All Reolink cameras except for battery-powered cameras.   If the camera can’t focus after the firmware upgrade, please refers to the steps below to check. Cause 1: Upgrade the wrong fir...

  • Fail to Upgrade Firmware via Monitor

    Applies to: Reolink cameras connected to the NVR and Reolink NVR. Note:  If a camera is directly connected to the PoE port on NVR, you can only upgrade it via Monitor, rather than Client. Cause 1: ...

  • Fail to Upgrade Firmware via Client

    Applies to: All Reolink cameras except for battery-powered cameras. If you fail to upgrade firmware via Client, there are several possible causes for you to check: Cause 1: The new firmware file is...