Reolink Support Team
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Activity overview
Latest activity by Reolink Support Team-
Reolink Support Team created an article,
How to Set up the Preset via Reolink NVR( New UI)
When previewing the camera, is there any way for the camera to turn to specific areas, say, the garden corner and the porch, instead of controlling it through the PTZ function each time? Of course....
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Reolink Support Team created an article,
How to Set Patrol Speed and Duration via ReoLink NVR (New UI)
When the camera is patrolling, the speeds at which it goes to different patrol points can vary. So can the stay time at each point. You may customize them. Applies to: RLC-423, RLC-423W, RLC-523WA,...
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Reolink Support Team created an article,
How to Check Camera Status on IP Channel Page via Reolink PoE NVR(New UI)
Applies to: RLN8-410; RLN16-410 When the cameras displaying "connection failed" prompt, from the IP channel page, you may confirm whether the cameras' have the IP conflict issue. Method 1 Click Add...
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Reolink Support Team created an article,
How to Use Scrollview via Reolink PoE NVR (New UI)
Applies to: RLN8-410, RLN16-410 To check the monitoring image of different cameras on Reolink PoE NVR, you may need to switch the screens continuously, or you can refer to the following steps to ea...
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Reolink Support Team created an article,
How to Set Patrol Speed and Duration via Reolink Client (New Client)
The camera doesn't have to patrol all the preset points at the same speed and stays at each point for the same time duration. You could change these parameters. Applies to: RLC-423, RLC-423W, RLC-5...
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Reolink Support Team created an article,
How to Set up Patrol via Reolink Client (New Client)
With the Patrol function, you can set your camera to patrol different areas at the speed and with the stay time customized by you. Applies to: RLC-423, RLC-423W, RLC-523WA, RLC-823A and RLC-823A 16...
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Reolink Support Team created an article,
How to Unfold All the Channels under NVR via Reolink Client (New Client)
Applies to: All Reolink NVRs. Please click the second icon that is marked in the below picture, then all the channels under NVR will be unfolded. (Click again it can fold the cameras of the NVR) Un...
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Reolink Support Team created an article,
What Should I Do If the Device Resets Itself and Loses Configuration
Applied to: All cameras except for the battery-powered camera, E1 series camera, Lumus. Problem description: The cam restarts automatically and all the configuration settings( such as camera name...
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Reolink Support Team created an article,
What Should I Do If the Product Gets Hot
Applied to: All Problem description: The product is hot after working for a period of time. Cause 1: Poor heat dissipation and ventilation in the product installation environment. Solution: Move t...
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Reolink Support Team created an article,
Noisy Live View or Playback
Applied to: All Reolink products Problem description: There is noise in the camera's live view or playback. Cause 1: The audio output device (headphones, speakers) issue Solution: Check if they co...