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  • What is Reolink Security Cameras’ IP Waterproof Rating

    Applies to: All Reolink cameras. The waterproof ability of a security camera is rated or classified by “IP rating” (Ingress Protection rating), an international standard used to describe the degree...

  • Can I Use Reolink Cameras with 3rd Party NVR

     Applies to: All Reolink cameras It is not recommended to use Reolink cameras on third-party NVR, as there might be compatibility problems between Reolink Cameras and third-party NVR, and it's not ...

  • Can I Use 3rd Party Camera with Reolink NVR

    Applies to: Reolink NVRs  It is not recommended to use a third-party camera on Reolink NVR since there may be compatibility problems, and it is difficult for us to troubleshoot on the third-party c...

  • How to Position Your Battery-Powered Reolink Camera Properly

    Applies to: All the Reolink battery-powered camera. This article guides you on how to position the Reolink battery-powered camera to get the best performance on the PIR motion detection and reduce ...

  • IP Cameras Stop Working

    Applies to: All Reolink cameras except for the battery-powered ones. There are several possible causes for a IP camera to stop working. You may follow the troubleshooting tips listed below to solve...

  • How Can I Have My Reolink Camera Record to My NAS

    Applies to: All Reolink cameras except battery-powered ones, Reolink E1, E1 Pro, Reolink Lumus and the add-on cameras If you NAS is a regular NAS or a network hard disk, you may use FTP to upload ...

  • How to Save SD Card Storage

    Applies to: All the cameras which support SD card.  If you want to save SD card storage, there are three aspects you can or consider.  1. Reduce the resolution and Bitrate of the camera under the R...

  • What's the Format of the Videos Recorded by Reolink Cameras

    If you want to confirm the video format of your camera, please check the following information. Applies to: All Reolink cameras with SD card and NVRs  The video encapsulation format used by all Reo...

  • What Does the Status of RLC-423 IR LEDs Mean

    Applies to: Reolink RLC-423 The RLC-423 camera, has 6 LEDs in total, when at night, different amounts of LEDs will light up depending on the different focus positions of the camera. If you find tha...

  • How to Connect Reolink Products to the Network or Internet

    Applies to: All Reolink Cameras and NVRs. You may follow the article below to connect Reolink products to the Network or the Internet. 1. Battery-powered cameras; E Series Cameras; Reolink Lumus; ...