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  • What Will Happen after the Cloud Plan Expired

    The expiration of the cloud plan will bring the following results. Uploading recordings to the cloud will not be available. Recordings in the basic plan will be erased according to the cloud video...

  • Introduction of Reolink PoE IP Cameras & NVRs

    Reolink PoE IP cameras refer to the ones that get power and transmit videos through only one Ethernet cable (Cat5, Cat5e, Cat6, etc). And PoE for IP camera means NO extra power cable is needed. As ...

  • Description of Reolink Cameras and NVRs

    We have spent years looking for the perfect way to make your home and office more secure and comfortable. And with great efforts, 4 product lines with mature technology are unfolded before your eye...

  • How Many User Accounts Can be Added for Reolink Cameras

    Applies to: All Reolink cameras except battery-powered ones Reolink battery-powered cameras only has the default user account "admin". Users cannot add other user accounts on the battery-powered ...

  • How to Stop Recording

    Applies to: All Reolink cameras and NVRs You may follow the below steps to stop recording. How to Stop recording via Reolink ClientHow to Stop recording via Reolink AppHow to Stop recording via Reo...

  • What's the Format of the RTSP Video/Audio that Reolink Cameras Use

    Applies to: All Reolink cameras (except Reolink battery-powered cameras, Reolink E1, the add-on cameras) Reolink cameras only support MP4 video encapsulation format. Regarding the video compression...

  • How to Stop Recording via Reolink App

    Applies to: All Reolink cameras and NVRs You may follow the below steps to stop recording l via Reolink App. Step 1. Go to Device Settings and then click Camera Recording. Step 2.  Disable Camera ...

  • Can I Add an Additional WiFi Setting for the Wireless Camera

    Applies to: Reolink WiFi cameras  Users cannot add an additional WiFi setting for the Reolink Wireless Camera since Reolink Wireless Camera can store only one WiFi configuration information. If you...

  • Can I Use Reolink Cameras with My NAS

    Reolink cameras that support FTP or ONVIF protocols could be used on NAS.   Model Supported models RLC-410; RLC-410-5MP; RLC-410S; RLC-411; RLC-411-5MP; RLC-411S; RLC-411S-5MP; RLC-420;RLC-420...

  • What Devices Do I Need in Order to Make the Cameras Work with Alexa

    Applies to: All Reolink cameras (Reolink Argus, Reolink Go/GO PT, cameras with the Hw. IPC_3816, and the cameras paired with the NVR system excluded.) To integrate your Reolink cameras with Amazon ...