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Hillary

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  • How to Enable and Disable UPNP for Reolink Products via Reolink NVR

    Applies to: Reolink PoE NVRs  If you want to enable UPNP, please click Network -> Advance -> UPNP enable, and then click Apply. If you want to disable UPNP, please untick UPNP enable, and then cli...

  • How to Enable and Disable UPNP for Reolink Products via Web Browser

    Applies to: All Reolink cameras (except Reolink battery-powered cameras, Reolink E1, and Reolink E1 Pro, Reolink Lumus, the add-on cameras) If you want to enable UPNP, please click Network -> Advan...

  • When to Use Scene Mode

    Applies to: All Reolink Cameras and NVRs. Scene Mode is designed for different usage scenarios. When you want to control all your cameras under different modes, you can set up the scene modes acco...

  • What is HDMI/VGA Port on NVR

    Applies to: All Reolink NVRs. HDMI port is a proprietary audio/video interface for transmitting high-quality and high-bandwidth streams of audio and video between devices.  VGA port utilizes analog...

  • The Synchronization Time Difference is One Hour (Summer Time and Winter Time)

    Applies to: All cameras and NVRs Description of the phenomenon: the time displayed on the camera differs from the local time by 1 hour. Cause: Daylight Saving Time (DST) Setting Solution: Please ch...

  • No Time/Date

    Applies to: All cameras and NVRs. Description of the phenomenon: the video of the camera on the client, APP and monitor does not show time. Cause : OSD setting is incorrect. Solution: please check ...

  • How to Set the Camera to Record without Internet

    Applies to: Reolink cameras with Micro SD card slot If your camera is already connected to a WiFi router but the router has no access to the Internet, you can connect your phone or computer with th...

  • Can I Playback or Download Recordings Remotely

    Applies to: All Reolink cameras with SD card slot If you access the camera with the user accounts of an admin user, you can playback and download recordings remotely. But if you access the camera w...

  • How to Set up Reolink Ports Settings

    Applies to: All Reolink products except battery-powered cameras You can set up Reolink ports setting on the following platforms: How to Set up Reolink Ports Settings via Reolink Client (New Client...

  • Which Ports Should I Forward on Router for Remote Connection

    Applies to: All Reolink products except battery-powered ones  Media port: access via Reolink Client or Reolink App HTTP & HTTPS port: access via a web browser (the latter port is more secure than t...