A few questions about Argus 3 Pro / Argus 3 2K frequently asked by Reolink users are listed here. Click them to get the answer you need. 

  • Can Argus 3 Pro / Argus 3 2K connect to the 5GHz WiFi?

    Only Argus 3 Pro supports both 5GHz WiFi and 2.4GHz WiFi. Argus 3 2K only supports 2.4GHz WiFi. If your Argus 3 Pro cannot connect to the 5GHz WiFi, please refer to Wi-Fi Connection Failed During the Setup of Reolink Lumus, Battery-Powered Cameras, and E1 Series.

  • Does Argus 3 Pro / Argus 3 2K support RTSP protocol? 

    No. Argus 3 Pro / Argus 3 2K does not support RTSP, RTMP, HTTP, HTTPS, or ONVIF protocol. You can only view the camera feed via our Reolink App and Reolink Client. 

  • Can Argus 3 Pro / Argus 3 2K work with NVR?

    No. Argus 3 Pro/ Argus 3 2K cannot work with NVR. They are not compatible.

  • Does Argus 3 Pro / Argus 3 2K support the cloud service?

    Yes. Argus 3 Pro / Argus 3 2K supports Reolink Cloud.
    Note: The models supported by Reolink Cloud in some countries may be different. Please take the information on cloud subscription page for reference.
    For detailed instructions on binding the cloud service, you can refer to How to Create a Cloud Account and Bind Cameras to the Cloud Plan via Reolink App. 

  • What is the maximum capacity of the micro SD card supported by Argus 3 Pro / Argus 3 2K?

    Argus 3 Pro / Argus 3 2K supports max. 256GB micro SD card. If the micro SD card is larger than 64GB, format it to exFAT before installing it to the camera. 
    If the micro SD card is not detected by the camera, please refer to Troubleshooting - SD Card Not Detected.

  • When will the spotlights turn on?

    The spotlight will only turn on when movements are detected at night. It will not turn on during the day.