If you have ordered the Reolink Duo 4G or if you are interested in this camera model, and want to get some basic information about this product before putting it in use or placing the order, you may refer to the below introduction.

This article includes the following 4 parts which will help you quickly understand the use and working principles of the camera:

Part 1: Unboxing Video 

Part 2: Product Overview

Part 3: Installation 

Part 4: Initial Setup

Unboxing Video of Reolink Duo 4G

If you just receive your new camera and are not familiar with the camera, you can have a look at the below video about the unboxing, setup and installation of the camera.

Product Overview

You may find detailed information about the structure and components of the camera here.

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  1. Antenna
  2. Lens
  3. Daylight Sensor
  4. Spotlight
  5. IR LED
  6. Mic
  7. PIR Sensor
  8. Mounting Bracket

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  1. Speaker
  2. SIM Card Slot
  3. Micro SD Card Slot
  4. Reset Button
  5. Power Switch

Installation of Reolink Duo 4G

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Install the camera 2-3 meters (7-10 ft) above the ground. This height maximizes the detection range of the PIR motion sensor.
• For better motion detection performance, please install the camera angularly.
NOTE: If a moving object approaches the PIR sensor vertically, the camera may fail to detect motion.

Mount the Camera to the Wall

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Drill holes in accordance with the mounting template. Secure the mounting plate to the wall with the upper two screws and hang the camera on it. Then lock the camera in position with the lower screw.
NOTE: Use the drywall anchors included in the package if needed.

Mount the Camera to the Ceiling

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Drill holes in accordance with the mounting template, Secure the mounting plate to the wall with the upper two screws and hang the camera on it. Then lock the camera in position with the lower screw.

NOTE: The camera can’t be adjusted horizontally when ceiling mounted. Please adjust the
camera angle before fixing it.

Install the Camera with Loop Strap

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Thread the loop strap through the slots and fasten the strap. It is the most recommended
installation method if you plan to mount the camera to a tree.

Installation Tips

  • Do not install the camera facing any objects with bright lights, including sunshine, bright lamp lights, etc.
  • Do not place the camera too close to a place where many vehicles move frequently; 15 meters (55ft) away from the vehicle is the recommended distance based on our numerous tests.
  • Stay away from the outlets, including the air conditioner vents, humidifier outlets, the heat transfer vent of projectors, etc.
  • Do not install the camera facing the mirror.
  • Keep the camera at least 1 meter away from any wireless devices, including Wi-Fi routers and phones in order to avoid wireless interference.

Micro SD Card Installation

Please refer to the below steps to install a micro SD card on your camera.

Step 1. Use a screwdriver to unscrew the cover from the camera.

Step 2. Insert a micro SD card, please use your fingernail (or use the provided reset needle) to push the micro SD card in until you feel it is locked, and you will hear a click sound and the micro SD card will not pop out if the camera is inserted in properly.

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Nano SIM Card Installation

Step 1. Unscrew the screw with a screwdriver.

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Step 2. Poke the Nano SIM card slot with a needle, and insert a Nano SIM card for your camera

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Initial Setup

To set up the camera, you need to insert a sim card into the camera and switch it on. After that, a blue LED will flash for a few seconds and then go solid before going out. You will hear a voice prompt “Network connection succeeded”, you may finish the initial setup via both Reolink App and Client. 

  • On Reolink App

    Step 1. Launch the Reolink App and click the plus button.

    Step 2. Scan the camera's QR code or manually type the UID.

    Step 3. Create the login password and click Next to continue.

    Step 4. Name the camera, then click the button Next to enter the next page.

    Step 5. Read the tips and click Use now to finish the Initialization. And you can view the camera now.

    For more detailed instructions, you may refer to the articles below: How to Do Initial Setup for Reolink 4G cameras via Reolink App

  • On Reolink Client

    Step 1. Launch the Reolink Client and click the plus button.

    Step 2. Enter the UID of the camera, and then clickAdd.

    Step 3. Create a password for your camera, then click Next.

    Step 4. Name your camera, then click Finish. And you can view the camera now.

    For more detailed instructions, you may refer to the articles below: How to Initially Set up 4G Cameras via Reolink Client