When the cameras display a connection failed prompt in live view, refer to the steps below to check the camera status: confirm whether the camera is detected and whether the cameras' have the IP conflict issue.
Applies to: RLN8-410 (hardware version H3MB18/N2MB02/N3MB01/N7MB01), RLN16-410 (hardware version H3MB18/N6MB01), RLN36 and RLN12W.
Click Add Camera on the Live view page, and you will find the camera status in the sidebar of the IP channel page.
Step 1. Launch your Monitor of NVR, then choose Settings > Channel, move the mouse on one of the channels, click Replace.
Step 2. You will find the camera status in the sidebar of the IP channel page.