Applies to: B400; B800; D400; D800; RLC-410; RLC-410-5MP; RLC-410S; RLC-411; RLC-411-5MP; RLC-411S; RLC-411S-5MP; RLC-420;RLC-420-5MP; RLC-422-4MP; RLC-422-5MP; RLC-423; RLC-423S; RLC-511; RLC-520; C1; C1 Pro; C2; C2 Pro; E1; E1 Pro; E1 Zoom; Reolink Lumus; RLC-210W; RLC-410W; RLC-410W-5MP; RLC-410WS; RLC-411WS; RLC-411WS-5MP; RLC-422W; RLC-423WS; RLC-511W;RLC-422W-5MP
PoE and WiFi cameras identify the motions by comparing the two frames (before and after). If there is a difference between the two frames, the alarm for motion detection will be triggered.
For example, false alarms from day/night mode shifts are unavoidable due to the working principles & algorithm of motion detection. Intensive motion like rain/snowflakes, insects attracted by IR lights, may also cause frequent alarms which may not have a good solution to it.
When you found out that no motion in the recorded videos but the camera triggers an alarm. Here are some suggestions for you.
Cause: Install the camera in a scene that is prone to false alarms.
- Set the proper motion detection area on the camera, refer to How to Setup Motion Detection Area for Reolink Cameras
- Please lower the sensitivity for the camera, refer to How to Configure Motion Detection Sensitivity for Reolink Cameras