Vertical/Horizontal Lines on the Image

Applies to: All Reolink cameras

If you see vertical or horizontal lines on the live view image, there are two situations:

1. There are 1-2 vertical/horizontal lines in the middle or side of the live stream image
2. There are vertical/horizontal lines all over the live stream image

Cause: Hardware defect of the camera

Solution: If your camera's live image with vertical/horizontal lines, and you confirmed the problem is not caused by the environment, please upgrade the firmware for this camera to the latest and also hard reset this camera. If the image is still the same, please contact Reolink support team for a warranty.