If you want to hear audio when live-streaming the camera, check below to turn on the audio for your camera.
Applies to: All Reolink cameras that support the audio function
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Via Reolink App
Here is a video for your reference:
Step 1. Please launch the Reolink App and tap the Device Settings gear icon.
Step 2. Go to Sounds, turn on Record Audio, and the camera will record audio.
Step 3. Tap the Speaker icon like the picture below, and you will hear the audio in live viewing.
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Via Reolink Client
Step 1. Launch Reolink Client. Go to Device Settings > Device > Sounds. Switch on Record Audio to set the camera to record audio.
Step 2. Come back to the camera Live View page. Click the Speaker icon and slide the slider to adjust the audio volume.
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Via Reolink Web browser
Applies to: All Reolink devices that support audio function (except battery-powered cameras, E1, E1 Pro, WiFi NVR, and Reolink Lumus)
Step 1. Log in to your Reolink device in the web browser.
Step 2. Click the gear icon on the top right to get to the device settings page.
Step 3. Click Camera > Audio. Toggle the switch to enable Audio.
Step 4. Go to the preview or playback page, click to enable the audio when you're viewing the camera.
If your camera or NVR is with an old setting interface, you can refer to the instructions below:
Step 1. Log into your camera or NVR in the web browser. Click the gear icon on the top right to get to the device settings page.
Step 2. Click Recording > Encode. Tick to enable Record Audio. Click OK to save the setting.
If your device is an NVR, click Channel to set up different cameras on different channels.
Also, click Display > Output to enable Audio.
Step 3. Open the Sound button on the preview or playback page.
Notes:
The audio settings for mainstream and substream on the wifi NVR are independent of each other. Please remember to enable Audio Record for both mainstream and substream.
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Via Reolink NVR (new UI)
Applies to: RLN8-410 (hardware version H3MB18/N2MB02/N3MB01/N7MB01), RLN16-410 (hardware version H3MB18/N6MB01), RLN36 and RLN12W.
Here is a video for your reference.
Step 1. Log in your to NVR on a monitor, then go to Setting > Camera > Audio and Light. Choose the channel that you want and turn on the Record Audio button.
Step 2. Left click live view image of the camera to pop up the toolbar, and click the Speaker icon to activate audio for this camera.
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Via Reolink NVR (Old UI)
Applies to: RLN4-410 (hardware version H3MB17), RLN8-410 (hardware version H3MB02), RLN8-410-E, RLN16-410 (hardware version H3MB02/H3MB06)
Note: Please remember to connect a speaker to your NVR. Here is a video for your reference:Method 1. Log into your cameras in the NVR and left click camera live view to pop up the toolbar, click the to turn on Audio.
Method 2. Go to Menu > Display > Output and enable the Audio. Then click on the Apply.
If you need more help, please contact Support.