If you want to hear audio when live-streaming the camera, check below to turn on the audio for your camera.

Applies to: All Reolink cameras (except for RLC-423, RLC-423S, and RLC-423WS)

Note:

1. The camera can only record audio when the Record Audio toggle is turned on. If this option is disabled, audio will not be included in video recordings.

2. Whether the Record Audio setting also affects live audio during preview may vary depending on the specific camera model and firmware version. Please refer to your camera’s actual behavior for confirmation.

3. If live audio is still audible with Record Audio turned off, you can manually mute it by tapping the Speaker icon on the live view page.

  • Via Reolink App

    Here is a video for your reference:

    Step 1. Please launch the Reolink App and tap the Device Settings gear icon. 

    app device settings    

    Step 2. Go to Sounds, turn on Record Audio, and the camera will record audio.

    soundsrecord audio

    Step 3. Tap the Speaker icon like the picture below, and you will hear the audio in live viewing. 

    enable audio

  • Via Reolink Client

    Step 1. Launch Reolink Client. Go to Device Settings > Device > Sounds. Switch on Record Audio to set the camera to record audio.

    camera record audio

    Step 2. Come back to the camera Live View page. Click the Speaker icon and slide the slider to adjust the audio volume.

    enable audio second

  • Via Reolink Web browser

    Applies to:  All Reolink devices that support audio function (except battery-powered cameras, E1, E1 Pro, WiFi NVR, and Reolink Lumus)

    Step 1. Log in to your Reolink device in the web browser.

    log in on IE browser

    Step 2. Click the gear icon on the top right to get to the device settings page. 

    click the settings icon

    Step 3. Click Camera > Audio. Toggle the switch to enable Audio. 

    enable audio

    Step 4. Go to the preview or playback page, click audio_icon to enable the audio when you're viewing the camera. 

    audio preview

    If your camera or NVR is with an old setting interface, you can refer to the instructions below: 

    Step 1. Log into your camera or NVR in the web browser. Click the gear icon on the top right to get to the device settings page. 

    click settings icon old ui

    Step 2. Click Recording > Encode. Tick to enable Record Audio. Click OK to save the setting. 

    enable audio old

    If your device is an NVR, click Channel to set up different cameras on different channels. 

    choose channel

    Also, click Display > Output to enable Audio. 

    display output audio

    Step 3. Open the Sound button on the preview or playback page.

    open sound old ui

    Notes:

    The audio settings for mainstream and substream on the wifi NVR are independent of each other. Please remember to enable Audio Record for both mainstream and substream.

  • Via Reolink NVR (new UI)

    Applies to: RLN8-410 (hardware version H3MB18/N2MB02/N3MB01/N7MB01), RLN16-410 (hardware version H3MB18/N6MB01), RLN36 and RLN12W.

    Here is a video for your reference.

    Step 1. Log in your to NVR on a monitor, then go to Setting > Camera > Audio. Choose the channel that you want and turn on the Record Audio button. 

    enter NVR settings

    Enable Record Audio

    Step 2. Left click live view image of the camera to pop up the toolbar, and click the Speaker icon to activate audio for this camera.

    audio

  • Via Reolink NVR (Old UI)

    Applies to: RLN4-410 (hardware version H3MB17), RLN8-410 (hardware version H3MB02), RLN8-410-E, RLN16-410 (hardware version H3MB02/H3MB06)

    Note: Please remember to connect a speaker to your NVR.  Here is a video for your reference:

    Method 1. Log into your cameras in the NVR and left click camera live view to pop up the toolbar, click the speaker to turn on Audio.

    audio

    Method 2. Go to Menu > Display > Output and enable the Audio. Then click on the Apply.

    POE main menu

    output

If you need more help, please contact Support.