If there is any problem with your cameras/NVRs, you can make self-check at our Support Center.
If you still fail to solve the problem or you don't want to check problems by yourself, you can contact Reolink support by reporting your problem to the email: support@reolink.com or you can submit a request at the link, https://support.reolink.com/hc/en-us/requests/new
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