We provide 2 year limited warranty for products purchased from Reolink official website and stores on Amazon, eBay, AliExpress, etc. If you register your products within 2 years of purchase, you will get a 6-month extended warranty besides 2-year warranty. Please register your products here: https://reolink.com/product-registration/
If your product is out of warranty, our support team still provide the troubleshooting service.
But it is not available for a new replacement. If you still want to replace the camera, there may be a high repair fee which would be equivalent of the product value. So we advise to purchase a new one which is more favorable.