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Introduction to the Camera Status on IP Channel Page of Reolink NVR

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Lori
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Applies to: Reolink NVRs

Reolink PoE NVR and WiFi NVR have different camera statuses on the IP channel page.

PoE NVR (Hardware with H3MB18, N2MB02, N3MB01, N5MB01, N6MB01, N7MB01)

There are two types of status for Reolink Cameras on the Live View (multiple channel screen) of NVR like the picture below:

test.png

Connection failed: the camera might be powered off or disconnected from the network.

Incorrect account name or password: the password of the camera might be changed to another one. Please click Modify to change the password.

ip_channel_not_logged_in.png

If the camera shows Not logged in on the IP channel Status, it means the camera is detected but NVR does not have an available channel for it. If you need to view it, you can replace an unwanted camera with this camera.

PoE NVR (Hardware with H3MB16, H3MB02, H3MB06, H3MB17)

There are four types of status for Reolink cameras on the IP Channel page of PoE NVR like the picture below:

ip_channel.png

The four types of status are Previewing, Offline, Invalid Password, and Connect Fail.

Previewing: the camera has successfully connected to the NVR.

Offline: the camera might be powered off or disconnected from the network.

Invalid Password: the password of the camera might be changed to another one. Or the one you entered for the camera into the menu of the NVR is wrong. Please find the correct one and right-drag the scroll bar to input the correct password for it.

Connect fail: the NVR assigns a channel for the camera, but they don't communicate well and cameras are not added to NVR successfully for some reason. We need to reset the NVR and camera to see whether the status becomes Previewing after that. Please try to reset the NVR and camera to check.

Wifi NVR

There are three types of status for Reolink cameras on the IP Channel page of WiFi NVR like the picture below:

wifi_nvr.png

The three types of status are Previewing, Invalid Password, and Connect Fail.

Previewing: the camera has successfully connected to the NVR.

Invalid Password: the password of the camera must be blank. WiFi NVR does not support changing passwords.

Connect fail: the NVR assigns a channel for the camera, but they don't communicate well and cameras are not added to NVR successfully for some reason. We need to reset the NVR and camera to see whether the status becomes Previewing after that. Please try to reset the NVR and camera to check.

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