If the cloud plan is already expired or about to expire, you can renew the current plan referring to this article.
Method 1. Renew the plan via email notification
Step 1. You will receive an email to notify you the current plan will expire soon. Click the Renew/Switch Plan Now to jump to the Cloud Dashboard page.
Step 2. Click the Renew Plan button to renew the cloud plan.
Step 3. Check renewal details, check on the Policy&Term.
Step 4. Renewal Succeeded! An email with your payment details will be sent to you for a backup.
Method 2. Renew the plan via Reolink App
Step 1. Log in your cloud account, enter the cloud settings page, click the button to check more details about your current plan.
Step 2. Click the Renew button to renew the current plan or the expired plan, click confirm renewal to finish the renewal process.
Step 3. Renewal Succeeded! You can continue to use cloud storage now.