Sometimes a simple reboot can resolve various issues. In this article, we’ll guide you through the steps to manually reboot your Reolink devices effectively. Please refer to the following methods.
Applies to: All Reolink Cameras, NVRs, and Home Hubs.
FAQ: Rebooting Devices
What are the methods for rebooting the device?
Rebooting the device can be done through two methods: software-based online reboot and hardware reboot. For battery-powered cameras, you can perform a power cycle by turning the camera's power switch on/off. For other cameras, NVRs, or Hubs, rebooting can be done by unplugging and re-plugging the power source.Will rebooting the device cause any configuration loss?
No, rebooting the device will not result in the loss of configurations, Wi-Fi disconnection, SD card formatting, or deletion of any settings.Can I reboot the device remotely?
If the device is online and accessible remotely, you can reboot it via the software interface from a remote location.How to Reboot Devices Connected to NVR?
If the PoE camera/Wi-Fi camera(plug-in) is connected to the NVR with the Ethernet cable, or if the battery-powered camera is connected to the NVR, you cannot reboot the camera via the Reolink devices. You can only reboot the camera physically by switching off/on the camera or unplugging/re-plugging the power supply from the camera.Can't See the Reboot Option?
Please make sure you are using the administration account for the device, as only this account has the necessary permissions to reboot the device.
Step-by-Step Instructions for Software-based Online Reboot
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Via Reolink App
1. For the stand-alone camera and NVR
Step 1. Launch the Reolink App and go to Camera Settings > Advanced.
Step 2. Tap the Reboot button and tap Yes to reboot the device.
2. For the Home Hub and the camera connected to the Home Hub
If you want to reboot Home Hub:
Step 1. Tap the arrow on the right. Then tap Settings.
Step 2. Tap Advanced > Reboot.
If you want to reboot the camera connected to the Home Hub:
Step 1. Select the camera you want to reboot. Go to the Settings page > Advanced.
Step 2. Tap the Reboot button and tap Yes to reboot the device.
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Via Reolink Client
1. For the stand-alone camera and NVR
Launch Reolink Client, and log in to your camera. Click Camera Settings > System > Maintenance, then click Reboot. The camera/NVR will start rebooting.
2. For the Home Hub and the camera connected to the Home Hub
If you want to reboot Home Hub:
Go to Home Hub Settings > System > Maintenance > Reboot.
If you want to reboot the camera connected to the Home Hub:
You need to choose the camera you want to reboot, then click System > Maintenance > Reboot.
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Via Reolink Web browser
Applies to: All Reolink products except the battery-powered cameras, Reolink E1, Reolink E1 Pro, and Reolink Lumus and Home Hubs.
Step 1. Log into your device via Web Browser, and click Settings on the top right > System > Maintenance > Reboot.
Step 2. Click Confirm to reboot the device.
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Via Reolink NVR (new UI)
Method 1
Click the power button in the top-right corner and click Reboot.
Note: Due to differences in NVR versions, some NVRs may require you to click the Settings icon in the bottom-right corner to enter the menu. Then, click Power at the bottom-left corner and select Reboot to restart the system.
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Via Reolink NVR (Old UI)
Applies to: RLN4-410 (hardware version H3MB17), RLN8-410 (hardware version H3MB02), RLN8-410-E, RLN16-410 (hardware version H3MB02/H3MB06)
Method 1
Step 1. Right-click your mouse and then click Menu on PoE NVR monitor, then tap Shutdown.
Step 2. Click Reboot and then click OK to confirm.
Related Articles
How to Power off PoE Cameras and WiFi Cameras
How to Set up Auto Reboot via Reolink NVRs (New UI)
Battery-Powered Cameras Auto Reboot Itself
If you have any other questions, please click the link Submit a request below to contact Reolink Support.
