The Add Devices Automatically feature in the Reolink App lets your Reolink devices be detected and added automatically when both the device and your phone/tablet are connected to the same local network (LAN). It makes setup quick and hassle-free. Once detected, enter the password (for initialized devices) or complete initial setup (for new devices) to access the device. This article explains how to toggle the feature and addresses common device-adding questions.

Applies to: All Reolink devices.

Enable/Disable Reolink "Add Devices Automatically" in the App

  1. Open the Reolink App, go to Me > Settings.

  2. Toggle Add Devices Automatically on or off as needed.

Me settings add devices auto

Behavior of the Feature

The detected device will appear in the App Home interface.

  • For already set-up devices:
    Simply tap the device and enter the password to access it.

  • For uninitialized devices:
    Tap the detected device and follow the on-screen guided steps to complete the initial setup.

  • For Reolink NVRs and Home Hubs:
    This feature only applies to adding the NVR or Hub itself into the App. If you want to add cameras into the NVR or Hub, see:
    NVR: How to Add Reolink Camera to NVR
    Home Hub: How to Add Reolink Camera to Home Hub Series

Common FAQs About Adding Devices to the Reolink App

  • Q1. Why does it say the device already exists when I try to add it?

    If you see a message that "the device already exists", check the Home interface first. The device may have already been automatically added. In this case, simply tap it to access or configure it directly—no need to add it again by scanning QR code or entering UID/IP.

  • Q2. Why can’t I delete a device from the App?

    If you delete a device but it reappears in the Home interface, it may be because the device is still online and "Add Devices Automatically" is enabled.

    In this case, turn off "Add Devices Automatically" first, then delete the device.

  • Q3. Why is my device not being added automatically?

    Possible reasons include:

    1. The device is offline.
    Please make sure the device is powered on, connected properly, and online.

    2. The device and the phone/tablet are not on the same subnet.
    Please make sure your online Reolink device and smartphone/tablet are connected to the same subnet. In some LAN environments, the network may be divided into different subnets (for example, a main network and a guest network), which means the Reolink device and smartphone/tablet are not actually on the same subnet. In this case, the "Add Devices Automatically" method will fail. You can try adding the device by scanning the QR code on the device or by entering the UID instead.

  • Q4. I cannot add my device to the Reolink App

    If automatic adding fails, you can try scanning the QR code on the device, manually entering the device UID, or adding the device by entering its IP address. For more details, see How to Add Reolink Devices to Reolink App.

    If the device still cannot be added, click Submit a Request below to contact Reolink Support and provide the exact error message you see during the adding process, screenshots of the error if possible, and the steps or methods you have already tried.

  • Q5. How can I share my device with others?

    If the other person is on the same network (for example, sharing with your wife at home), she can add the device using the "Add Devices Automatically" method described above.

    If you want to share the device with other person remotely, you can either share the device’s UID or create a new account for the device. For details, see: How to Share Your Device with Others.

The Reolink App’s Add Devices Automatically feature simplifies setup by detecting devices on the same subnet. If there are any questions or difficulties adding devices to the App, please click "Submit a Request" below to contact Reolink Support.