Applies to: Reolink cameras which have a speaker
What is Voice Prompt?
Voice Prompt refers to the feature that the camera will speak reminders in English to remind us of the status of this camera during the initial setup procedure. It can help us properly finish the setup wizard and diagnose issues if we have trouble finishing the initial setup procedure.
How to Use Voice Prompt?
Please see the below tables for the Voice Prompt reminders and their meanings.
| No. |
For Reolink 4G cameras | Meanings | What to do |
| 1 | camera is starting up, please wait | The camera is starting up normally | Follow the setup wizard on the Reolink app |
| 2 | sim card can not be recognized | SIM card isn't inserted or recognized | Troubleshoot refers to SIM Card Cannot be Recognized |
| 3 | network connection succeeded | The camera is connected to the 3G/4G network successfully | Follow the setup wizard on the Reolink app |
| 4 | network connection failed | The camera failed to connect to the 3G/4G network | Troubleshoot refer to Reolink Go Failed to Connect to the Network |
| 5 | sim card has a pin, please turn it off | The camera failed to connect 3G/4G network due to the SIM card having a pin lock | IM card, you may contact the carrier for help turn off the pin lock on your S |
| 6 | music tone | Reset is successful | / |
| 7 | Data call failed. Please confirm your cellular data plan is available or import the APN settings. | The SIM card has run out of data or APN Settings are not correct. |
1. Please check whether the data plan of your SIM card is still available. 2. Please import the correct APN. |
| No. | For the Reolink Argus series, E1 series, and Reolink Lumus | Meanings | What to do |
| 1 | camera has been started up, please run Reolink app at the camera and set it up | The camera is starting up normally | Install and open the Reolink app on your phone |
| 2 | please run Reolink app at the camera and set it up | The camera is ready for setup | Use the Reolink app to scan the QR code on the camera sticker |
| 3 | ding,ding,ding(beeping) | The camera is ready for setup | Use the Reolink app to scan the QR code on the camera sticker |
| 4 | scan succeeded | The camera has scanned the QR code on the phone successfully | If you don't hear it, troubleshoot refer to Camera Failed to Scan the QR Code on the Phone APP |
| 5 | camera is connecting to your router please wait | The camera is trying to connect to the router | Please just wait a moment while the camera is trying to connect |
| 6 | connection to the router failed | The camera has failed to connect to the router | Troubleshoot refer Wi-Fi Connection Failed when Setting up Battery-Powered Cameras and E Series |
| 7 | connection to the router succeeded, welcome to Reolink | The camera has connected to the router successfully | Follow the setup wizard on the Reolink App to finish the setup |
| 8 | factory reset succeeded | Reset is successful | / |
Can I Adjust the Volume of the Voice Prompt?
The volume of the camera's voice prompt is built-in with the firmware, and cannot be adjusted. If you find the volume of the voice prompt is low, please try to set up the camera in a quiet place.