How to Enable Audio for Recording and Live Viewing via Reolink Software

If you need to live view your camera with sound played simultaneously, or you need the camera to record with audio, please read this guide and follow the steps below.

Applies to: Reolink cameras which support recording audio.

• Via Reolink App

  Here is a video for your reference:

  Step 1. Please launch the Reolink App and tap the Device Settings gear icon. 

      

  Step 2. Go to Sounds, turn on Record Audio, and the camera will record audio.

  

  Step 3. Tap the Speaker icon like the picture below, and you will hear the audio in live viewing. 

  

• Via Reolink Client

  Step 1. Launch Reolink Client. Go to Device Settings > Device > Sounds. Switch on Record Audio to set the camera to record audio.

  

  Step 2. Come back to the camera Live View page. Click the Speaker icon and slide the slider to adjust the audio volume.

  

• Via Reolink Web browser

  Applies to:  All Reolink devices which can support audio function (except battery-powered cameras, E1, E1 Pro, WiFi NVR, and Reolink Lumus)

  Step 1. Log in to your camera in the web browser.

  

  Step 2. Click the gear icon on the top right to get to the device settings page. 

  

  Step 3. Click Camera > Audio. Toggle the switch to enable Audio. 

  

  Step 4. Go to the preview or playback page, click to enable the audio when you're viewing the camera. 

  

  If your camera or NVR is with an old setting interface, you can refer to the instructions below: 

  Step 1. Log into your camera or NVR in the web browser. Click the gear icon on the top right to get to the device settings page. 

  

  Step 2. Click Recording > Encode. Tick to enable Record Audio. Click OK to save the setting. 

  

  If your device is an NVR, click Channel to set up different cameras on different channels. 

  

  Also, click Display > Output to enable Audio. 

  

  Step 3. Open the Sound button on the preview or playback page.

  

  Notes:

  The audio settings for mainstream and substream on the wifi NVR are independent of each other. Please remember to enable Audio Record for both mainstream and substream.

• Via Reolink NVR (new UI)

  Here is a video for your reference.

  Step 1. Log in your NVR on a monitor, then go to Setting > Camera > Audio and Light. Choose the channel that you want and turn on the Record Audio button.

  

  Step 2. Left click live view image of the camera to pop up the toolbar, click the Speaker icon to activate audio for this camera.

  

• Via Reolink NVR (Old UI)

  Applies to: RLN4-410 (hardware version H3MB17), RLN8-410 (hardware version H3MB02), RLN8-410-E, RLN16-410 (hardware version H3MB02/H3MB06)

  Here is a video for your reference.

  Step 1. Log in your PoE NVR on a monitor, then go to Menu > Recording > Encode page. Choose the channel that you want to enable audio.

  

  

  Step 2. Check the Record Audio option, click Apply to save your settings.

  

  Step 3. Go to Display > Output page, enable the Audio option, and click Apply to save your settings.

  

  Step 4. Click the speaker icon of your channel on live view page or playback page to enable audio.

  

  Note: 

  1. You need to turn on the speaker corresponding to the channel which you want to enable audio.

  2. After choosing the Record Audio option of one channel, you could click Copy To to copy your settings to other channels.

If you need more help, please contact Support.