For Reolink customers who have:

  • any technical issues while using our products or services
  • any payment or delivery problems while placing your orders
  • any feature suggestions
  • any other concerns

Please click this link to ask for help: Contact Support for Help

For Reolink customers who request a warranty, return or exchange:

Reolink wants you to be thrilled with our products. However, if you are not totally satisfied with your purchase and need to return or exchange them, we are here to help.

 Please refer to Start a Repair, refund or exchange request.

For the media, bloggers, or YouTubers:

If you are interested in Reolink products and want samples to get more information about our products or services, please contact us at

For affiliates or business partners:

Want to do business with Reolink? We offer you better margins and more. Get detailed info:

Or if you have any related problems, please contact us at

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Support Telephone: +1 833-424-0499 (9:00 AM-6:00 PM EST, Monday to Friday, English service only)