Sorry, currently Reolink us support is only provided by Email and chat service(limited hours).
For Reolink US support or any other countries, please directly submit a ticket via https://support.reolink.com/hc/en-us/requests/new
Or chat with us during our operating time on our website: https://reolink.com/
We provide FREE technical support and after sales service covering requests related to Reolink products, issues related user's computer, network or 3rd party software/product is out of our scope. And we'll do our best to response to all requests as soon as possible.